CPS Supervisor (Family Safety Supervisor I)

Fairfax County•Fairfax (Ej27), VA

1d•Hybrid

About The Position

This position leads a team of professionals conducting child abuse/neglect and child sexual abuse investigations and family assessments. Plays a critical leadership role in ensuring child safety, supporting family preservation, and guiding staff through complex and high-risk situations involving allegations of abuse and neglect. As a CPS Supervisor, provides day-to-day leadership, clinical oversight, and administrative supervision to practitioners and support staff working within the sexual abuse unit. The ideal candidate is a collaborative and knowledgeable leader who demonstrates strong critical thinking, sound judgment, professionalism under pressure, and a commitment to developing staff while maintaining a high standard of service delivery to children and families. This position requires the ability to effectively supervise and support staff in a fast-paced and emotionally demanding environment while ensuring compliance with federal, state, and local laws, policies, and procedures. Works closely with multidisciplinary partners including law enforcement, medical professionals, schools, attorneys, and community agencies to ensure coordinated and effective responses to child abuse allegations.

Requirements

Minimum of a bachelor's degree in a human services field OR minimum of a bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia).
Individuals who do not meet the degree requirement at the time of application for employment must be in their last semester of a degree program that will meet the requirements listed above.
Valid driver's license
Must be able to operate a motor vehicle and make use of personal vehicle.
Extensive knowledge of the principles, methods and problems of organization and management
Extensive knowledge of regulations, laws, policies and guidelines relating to the assigned area of social service specialization and the ability to correctly interpret and apply them accordingly
Extensive knowledge on principles, policies, and laws related to the administration and oversight of safety for vulnerable individuals
Thorough knowledge of the principles and practices of social work and casework practice and supervisory practice and principles
Thorough knowledge of current social service problems and methods/approaches to address them individually and systematically
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions and therapeutic treatment techniques
Ability to accurately apply, interpret and administer regulations and guidelines relating to the assigned area of social service specialization
Ability to support decision making in partnership with the county legal team regarding legal issues such as those impacting parental rights, client autonomy, and client safety
Ability to communicate clearly and concisely, both orally and in writing
Ability to use automated technology
Ability to maintain professional ethics and confidentiality of client information
Ability to establish and maintain effective working relationships with a variety of individuals
Ability to plan and direct the activities of a group of social service professionals
Ability to develop speeches and represent the agency on program training and workshops
Ability to apply strategic foresight related to potential safety issues, policy or practice issues and notify superiors for situational awareness, discussion and recommendations.

Nice To Haves

Master's degree in social work (MSW) or a related human services degree
At least three (3) years of experience in child protective services
At least three (3) years of experience in child welfare.
Experience working child sexual abuse cases.
Experience participating on a child sexual abuse multi-disciplinary team.
Experience in providing supervision
Experience in performing case management services in a child welfare setting (child protective services, foster care, adoption, family prevention, permanency planning, or domestic/sexual violence)
Experience working with diverse multicultural population.
Bilingual in English and another language.

Responsibilities

Providing daily supervision, guidance, coaching, and support to CPS staff conducting child abuse/neglect and sexual abuse investigations and family assessments
Monitoring caseloads, assigning referrals, reviewing documentation, and approving safety plans, court reports, and case decisions requiring supervisory review
Assisting staff in assessing risk, identifying safety concerns, de-escalating crisis situations, and making informed decisions to protect children and support families
Conducting individual and group supervision to review case progress, interpret policy and regulations, and support staff development
Supporting and mentoring staff through difficult client situations, crisis intervention, court involvement, and emergency removals when necessary
Assisting with staff hiring, onboarding, training, performance evaluations, coaching, and corrective action in accordance with County personnel policies
Providing technical guidance and serving as a policy and practice resource for staff regarding mandated child welfare services and best practices
Participating as a member of the SafeSpot/Child Advocacy Center multidisciplinary team and attending monthly MDT meetings
Obtaining and maintaining forensic interview training certification and participating in peer review processes
Collaborating with law enforcement and medical professionals, including Inova Fairfax Hospital staff, during SANE examinations and investigations
Representing the agency through professional and community trainings related to child sexual abuse and child protection services
Monitoring program outcomes, maintaining oversight of required data systems, and using case management technology to ensure timely and accurate documentation
Building and maintaining collaborative relationships with community partners, service providers, and stakeholders to improve access to services and support positive outcomes for children and families
Promoting a positive and supportive team environment that values diversity, professionalism, accountability, and continuous improvement
Provides day-to-day guidance and direction to a group of Family Safety Practitioners on case related issues, policies and procedures, and agency initiatives
Ensures acceptable levels of quality and quantity in the delivery of services
Plans caseloads, assigns cases and reviews case records and reviews and signs off on service plans, case assessments, and other reports which require supervisory review
Develops, revises, and implements policies, procedures, and protocols to address gaps in service delivery
Identifies crisis situations and provides intervention as needed to address difficult or dangerous client situations
Interviews job applicants and makes recommendations for hiring, prepares and conducts formal and informal performance evaluations, and handles performance and discipline issues in a timely manner and in accordance with County personnel policy
Approves and monitors expenditures for client services consistent with the program budget and client outcomes
Evaluates the effectiveness of policies and procedures and recommends changes
Develops and implements ongoing team training plans
Works with the community to identify families, children, and vulnerable adults needing services and to coordinate these services
Participates in intra and interagency work groups, supervisors' meetings and special projects
Prepares or oversees and presents narrative and statistical reports documenting the work of the unit and/or in relation to case activity
Promotes the attainment of agency and individual staff goals related to service access components (Automatic Call Distribution service levels, case objective outcomes, time studies, silent monitoring, and customer service surveys) through the ongoing monitoring of service requests and subsequent service delivery
Establishes and maintains ongoing collaborative relationships with public and private providers, community-based groups, and residents to coordinate and integrate services, improve access, and identify community needs and barriers to service delivery.