CPS Supervisor, Program Manager (Oquirrh)
About The Position
Advance your career in social work while continuing to be an integral part of a team working together to achieve safety, well-being, and permanency for abused or neglected children, and strengthening families in our communities. As a Supervisor (Program Manager), you will participate as a core member of our region-wide administrative team, determine program goals and objectives, and directly lead a dedicated team of child welfare professionals. This recruitment may be used to fill Supervisor, Program Manager positions within Salt Lake Valley Region, DCFS for up to six months following the closing date of this job announcement.
Requirements
- Possess a valid Utah driver's license.
- Proven ability to interact professionally with all levels of management, manage diversified workloads, navigate challenging crisis situations, and communicate ideas clearly and concisely.
Nice To Haves
- Active status as a current Utah Division of Child & Family Services (DCFS) employee.
- An active and in good standing Social Service Worker (SSW) license or higher mental health licensure in the State of Utah (such as CSW, LCSW, LPC, or LMFT).
- Three (3) or more years of professional work experience with the Utah Division of Child and Family Services (DCFS).
- Active, working knowledge of CPS.
- A Bachelor's Degree in Psychology, Social Work, Family & Human Development, Criminal Justice, Gerontology, or a closely related field.
Responsibilities
- Manage a team of child welfare professionals providing direct client services, including hiring, workload determination, delegation, training, performance evaluation, and corrective actions.
- Conduct field coaching and shadow observations, as well as ongoing coaching and mentoring of team members to foster professional growth, skill enhancement, and adherence to best practices.
- Use and apply data metrics to measure team performance and complete systematic Quality Assurance (QA) reviews to ensure compliance and high-quality service delivery.
- Monitor and evaluate operations, programs, and practices for quality and effectiveness; develop plans, policies, and resources to meet agency goals.
- Partner and coordinate activities with private providers, law enforcement, the Children's Justice Center, County Attorneys, and other governmental entities as required by the program area.
- Perform 24-hour on-call services as required under management direction (subject to geographic location and agency demand).
Benefits
- Great health benefits
- Retirement plans
- Generous paid time off
- Balanced work schedule
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What This Job Offers
Job Type
Full-time
Career Level
Manager
