CPP/Transfer Center RN Supervisor

UCSF•San Francisco, CA
•$67 - $156

About The Position

This role involves supervising and coordinating department operations within a healthcare setting. The supervisor will be responsible for resolving system issues, advising on work methods, managing staff scheduling based on patient census and acuity, and ensuring compliance with internal procedures and external regulations. The position also serves as a resource to nursing staff on patient care, new policies, and technology, while keeping them informed of changes. Collaboration with support departments to improve efficiency and evaluation of subordinate staff are key aspects of the role. Additionally, the supervisor will orient new employees, foster teamwork and communication, and assist staff in meeting professional goals. Performance improvement strategies, cost-containment education, budget management, and regular communication with management are also expected. The role requires facilitating patient care delivery with community and health system partners, involving healthcare team members in care planning, and promoting a positive patient experience through service recovery.

Requirements

  • Supervision of staff
  • Coordination of department operations
  • Resolution of system issues
  • Advising on work methods
  • Management of scheduling based on patient census and acuity
  • Ensuring compliance with internal procedures and external regulations
  • Serving as a resource to nursing staff on patient care clinical issues, new policies, and technology
  • Keeping staff informed of changes in policies, procedures and external regulations
  • Monitoring services provided by support departments and collaborating to improve utilization and efficiency
  • Evaluation of subordinate staff
  • Participation in decision-making on hiring, salary actions, terminations, performance ratings, and other human resources matters
  • Orientation of new employees to nursing responsibilities
  • Promotion of effective teamwork, communication and collaboration
  • Encouraging and assisting staff in meeting professional goals
  • Use of standard practice evaluation tools to identify areas for growth
  • Consultation with nurse leaders and educators on developing strategies for performance improvement
  • Understanding of unit financial goals and education of staff regarding cost-containment strategies
  • Maintenance of unit expenses within budget
  • Regular communication with management on unit activities and pertinent operational or human resources issues
  • Response to community or health system partners to facilitate delivery of patient care services
  • Involvement of physicians, staff and other healthcare team members in the development of plans to manage patient admissions, transfers and discharges
  • Promotion of a positive patient experience through service recovery

Responsibilities

  • Supervises and coordinates department operations, resolves system issues, advises on work methods, manages scheduling based on patient census and acuity, and ensures compliance with internal procedures and external regulations.
  • Serves as a resource to nursing staff on patient care clinical issues, new policies, and technology.
  • Keeps staff informed of changes in policies, procedures and external regulations.
  • Monitors services provided by support departments and collaborates to improve utilization and efficiency.
  • Evaluates subordinate staff and participates in decision-making on hiring, salary actions, terminations, performance ratings, and other human resources matters.
  • Orients new employees to nursing responsibilities within the practice.
  • Promotes a climate of effective teamwork, communication and collaboration.
  • Encourages and assists staff in meeting professional goals.
  • Uses standard practice evaluation tools to identify areas for growth.
  • Consults with nurse leaders and educators on developing strategies for performance improvement.
  • Understands unit financial goals and educates staff regarding cost-containment strategies.
  • Maintains unit expenses within budget.
  • Communicates regularly with management on unit activities and on pertinent operational or human resources issues.
  • Responds to community or health system partners to facilitate delivery of patient care services.
  • Involves physicians, staff and other healthcare team members in the development of plans to manage patient admissions, transfers and discharges.
  • Promotes a positive patient experience through service recovery as needed, across the nursing unit.
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