Academic Success & Undergraduate Advising (ASUA), Coyote Experience Peer Advisor- Student Assistant

CSUSB•San Bernardino, CA

1d•Onsite

About The Position

The Student Assistant – Peer Coyote Experience Advisor supports new students as they transition to and navigate California State University, San Bernardino (CSUSB). The Coyote Experience is CSUSB’s student success framework, helping students feel connected, confident, and supported from their first day through graduation through academic support, peer mentoring, career and interest exploration, campus engagement, and connections to resources. Under the lead work direction of the Coyote Experience Program Coordinator within Academic Success and Undergraduate Advising, and under direct supervision of the Director, Peer Advisors serve as approachable peer resources who help students understand the university, connect with the campus community, and take an active role in their academic and personal success. Peer Advisors conduct outreach, answer general questions, connect students with appropriate campus resources, share relevant experiences, and support the development and delivery of events, workshops, presentations, and other engagement opportunities. The role includes work at the San Bernardino campus and, when applicable, the Palm Desert campus. It is intended for students interested in helping others and developing communication, leadership, teamwork, event coordination, and student-support skills. This is a part-time, temporary, seasonal student position. The anticipated hiring range is $16.90 per hour. The role is on campus only; student employees may not telecommute. CSUSB requires employees to reside in California upon their hire date. Occasional evening and weekend work may be required, and work schedules may vary based on business needs. The application deadline is November 11, 2026, though the position may close earlier if enough qualified applications are received. A satisfactory background check may be required, and possession of a valid driver’s license may be required.

Requirements

Admission or registration as a CSU student.
Maintain a semester and cumulative GPA of at least 2.0.
Be enrolled in at least half-time units at CSUSB: 6 undergraduate units or 3 graduate units. International students must be enrolled full time: 12 undergraduate units or 6 graduate units.
Be eligible to work in the United States.
Provide a Social Security card for payroll requirements.
Ability to learn and perform assigned work and responsibilities.
Ability to follow oral instructions; preferred qualifications also specify following oral and written instructions.
Ability to work cooperatively with faculty, staff, students, and campus partners.
Ability to communicate effectively and respectfully with students, faculty, staff, and campus partners.
Ability to read and write English at a level appropriate to the position.
Remain in good academic and conduct standing with the university.
Be available to attend required training and team meetings.
Some evening or special-event availability may be required.
Must reside in California upon date of hire.
A satisfactory background check, including a criminal records check, may be required.
Possession of a valid driver’s license may be required.

Nice To Haves

Basic experience participating in the Coyote Experience, Student Mentoring Program, USTD 1000, orientation, student clubs, campus employment, or other CSUSB programs.
Basic knowledge of CSUSB student services, academic resources, and campus involvement opportunities.
Strong interpersonal, organizational, and customer-service skills.
Comfort speaking with students individually and in small or large groups.
Basic experience assisting with programs, workshops, outreach, presentations, or events.
Interest in mentoring, advising, education, student affairs, counseling, social services, communication, event planning, or a related field.
Bilingual or multilingual abilities are welcomed but not required.
Willingness to learn about CSUSB programs, policies, services, and student resources.
Commitment to creating a welcoming and inclusive environment for students from a variety of identities, backgrounds, and experiences.

Responsibilities

Welcome and support first-year and transfer students as they adjust to CSUSB and become familiar with university life.
Guide students in navigating CSUSB systems, services, programs, academic expectations, and engagement opportunities.
Answer general student questions and connect students with appropriate resources, including academic advising, tutoring, financial aid, basic needs, career services, counseling, and mentoring.
Conduct student outreach by phone, email, text, or other approved communication methods to share reminders, promote resources, encourage participation, and support student success.
Support Coyote Experience events, workshops, presentations, and outreach activities at the San Bernardino and, when applicable, Palm Desert campuses.
Help plan and facilitate Coyote Days, the Coyote Experience Kickoff, Interest Pack activities, academic success workshops, and other student engagement opportunities.
Support small-group conversations and peer activities about college transition, belonging, academic success, career exploration, campus involvement, and help-seeking.
Share appropriate personal experiences and practical strategies for navigating college, and recognize when a student should be referred to professional staff.
Represent the Coyote Experience at tabling events, orientations, campus programs, classroom visits, and other outreach activities.
Assist with preparing presentations, handouts, resource guides, marketing materials, and digital communications.
Provide administrative support by organizing program materials, maintaining participation records, assisting with check-in, and entering program information.
Collect student feedback and help identify common questions, challenges, and areas where students may need additional support.
Maintain student privacy and handle sensitive information responsibly.
Participate in required training, team meetings, professional development, and program planning activities.
Collaborate with Coyote Experience staff, Student Mentors, academic advisors, faculty, campus partners, and other student employees.
Perform other duties related to the Coyote Experience program as assigned.