Courtside Club Host/Hostess (PT)

Spurs Sports & Entertainment • San Antonio, TX

4d • Onsite

About The Position

We are looking for a part-time Courtside Club Host/Hostess to join our team here at Spurs Sports & Entertainment! This position will serve as a point of contact during Spurs home games at the Frost Bank Center, providing an excellent level of customer service to a high-end clientele. The position provides high-touch guest service to Courtside Club Members during all San Antonio home games, ensuring a seamless and elevated game night experience. The Courtside Club Host/Hostess will be responsible for quality assurance checks prior to doors opening, assisting with culinary quality control, educating guests about the club amenities, timing of player viewing & photo opportunities as well as attending to each of our guests varied requests pre-game through an hour post-game. This is a seasonal position that will conclude at the end of the 2026-27 NBA season, to include any potential playoff games.

Requirements

• Strong customer service, oral and written skills
• Flexible schedule with the ability to work 2 to 3 days per week to include game nights and non-game day member events
• Reliable transportation
• Ability to work flexible hours including evening, weekends, some holidays and event nights.
• Self-motivated, with the ability to work in a team environment and work with all types of people
• Strong time management and organizational skills
• Ability to prioritize multiple tasks and adapt to changing projects
• Must have a high level of interpersonal skills to handle sensitive and confidential situations and information
• Must always maintain professionalism in regard to appearance and actions

Responsibilities

• Provide game night support as it relates to customer service for our Spurs Courtside Season Ticket Members and Ledger Courtside Club guests.
• Interacts with members primarily through face-to-face interactions; provides customer service and collaborates with staff members to enhance the fan experience.
• Supports Courtside & Membership Services Team members with client retention initiatives, including special event execution and Spurs season ticket benefit fulfillment on game nights and occasional non-game day membership events.
• Facilitates guest communication and efficiently routes service requests to appropriate teams after an initial assessment.
• Acts as liaison between Spurs Sports & Entertainment and Season Ticket Members with game night service requests.
• Other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed