Courtesy Patrol Attendant - Portofino

Premier Island Management Group•Pensacola Beach, FL

1d•$0 - $17•Onsite

About The Position

To provide access control for the property and to respond to calls for service. This role involves greeting owners and guests, checking amenity cards, issuing parking passes, responding to calls, monitoring for rule violations, preparing reports, patrolling the property for safety and criminal activity, and maintaining communication with management regarding emergencies. Occasional duties include completing assignments from management and participating in emergency preparedness plans.

Requirements

Knowledge of spreadsheets and word processing is required
Ability to use discretion with owners and guests as it pertains to rule enforcement
Ability to organize and write reports
Ability to effectively present information and respond to questions from managers and the public
Ability to work within a set framework as it pertains to Courtesy Patrol
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to solve practical problems
Ability to interpret a variety of instructions when furnished in written, oral, or schedule form
CPR Certification
Valid Florida Driver’s License
Must be 21 years old
Possess the ability to work with minimum supervision and a high degree of autonomy by adhering to the company MVV’s and the SOPs when making decisions

Nice To Haves

High school diploma is preferred but not mandatory
Customer service experience is preferred

Responsibilities

Greet owners and guests at the front gate
Check amenity cards and issue parking passes
Respond to calls for service
Watch for violations of the HOA Rules and Regulations and remind guests and owners as needed
Collect information for and prepare reports in a timely manner
Patrol the property, watching for criminal activity and safety issues
Keep the Courtesy Patrol Manager informed of all emergencies or exigent circumstances
Complete assignments given by the Courtesy Patrol Manager, Director of the HOA, or the General Manager
Participate in the Hurricane Action Plan preparation and post-storm duties
Keep all daily logs up to date
Keep the RFID Book up to date
Provide a safe working environment for all employees
Enforce HOA Rules and Regulations and provide access control
Operate the property-wide camera system and the gate arm system