Courtesy Clerk - Part-Time- New Store - Bellflower #54
About The Position
The Courtesy Clerk supports front-end store operations by providing courteous customer service, bagging purchases, carrying groceries to customers’ vehicles, returning items to their shelf locations, gathering shopping carts, and assisting with price checks and exchanges. The role also helps maintain clean, orderly, and sanitary front-end and store areas; handles damaged or spoiled products; and follows store safety, security, conservation, attendance, dress, and operating policies. Employees may assist with training and perform other work-related duties as assigned. The position involves regular interaction with customers and coworkers, use and maintenance of store equipment, and prompt response to spills, breakages, and other safety or security situations. Physical activities include sitting and standing, handling objects, lifting and carrying items, climbing ladders, sweeping and mopping, and taking trash to an outside bin. Work may involve exposure to cold storage areas, heated ovens, cleaning-agent fumes, dust, and occasional high noise levels.
Requirements
- High school education preferred but not required.
- Able to perform arithmetic calculations at approximately the eighth-grade level for sales transactions and in-store supply usage totals.
- Able to hear, speak, and understand spoken communication to respond to pages, assist customers, answer telephones, and communicate effectively.
- Able to read, write, analyze, interpret, and understand English sufficiently to use equipment and tools and understand company documents and job-related instructions.
- Applicants under 18 must have and present a valid work permit.
- Must be familiar with and willing to comply with job priorities and store policies, including punctual and reliable attendance.
- Regularly able to sit, stand, and use hands to handle, finger, or feel objects, tools, or controls.
- Occasionally able to lift or carry up to 42 pounds and frequently exert or lift moderate amounts of weight.
- Vision must include close vision and the ability to adjust focus.
- Able to climb ladders, sweep and mop floors, and lift or carry trash containers to an outside bin.
- Sufficient physical mobility or agility to respond quickly to emergencies, cleanup requests, security requests, and customer accidents.
- Able to handle fresh fruits, vegetables, house plants, and flowers without allergic consequences that adversely affect job performance.
- Able to tolerate moderate dust and chemical fumes from common household cleaning agents during routine housekeeping duties.
Responsibilities
- Follow store rules, company policies, and safety procedures; maintain a neat appearance and comply with dress regulations.
- Observe scheduled shift hours as assigned by the store director.
- Bag customer purchases according to store procedures and provide carry-out service, including loading purchases into customers’ vehicles.
- Sort returned items and put them back in their regular shelf locations.
- Perform price checks and retrieve items for exchanges or customer purchases.
- Gather shopping carts and take them to designated areas and pickup points.
- Move empty bottles and containers from the front end to the back room.
- Promptly clean spills and breakages in accordance with company policy to prevent hazards and accidents.
- Sweep floors, perform assigned maintenance duties, and keep the store front end clean and orderly.
- Handle damaged and spoiled products and help control damaged goods.
- Conserve utilities and water and follow sound conservation practices.
- Assist with training personnel when assigned.
- Greet customers and provide prompt, courteous service and assistance.
- Accurately record in-store merchandise use according to company policies.
- Keep front-end displays clean and orderly and remove debris from counters and displays.
- Maintain housekeeping and sanitation standards in accordance with store policy and applicable health regulations.
- Use and maintain equipment in good working order and promptly report maintenance or equipment problems to the store manager.
- Remain alert to customer behavior and report abnormal behavior to a key person or security.
- Notify the department manager of personnel situations or policy violations affecting store operations, or matters that may require disciplinary action.
- Perform other work-related duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
