Courtesy Clerk

Hy-Vee•Altoona, IA

21h•Onsite

About The Position

Courtesy Clerks support the Hy-Vee customer experience by assisting customers from checkout to their vehicles and helping keep the store clean, stocked, and welcoming. The role includes packaging purchases, providing customer assistance, maintaining merchandise and supplies, and helping wherever needed. Training is provided, and no education or experience is required. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Ability to follow detailed written or verbal instructions and work through tasks with a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, and count and record accurately.
Ability to understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
Ability to work effectively as part of a team.
No education or experience requirements; training is provided.
Employment is contingent upon successful completion of a pre-employment drug screen.

Responsibilities

Provide prompt, friendly customer service and greet customers.
Package customer purchases and help transport them to customers’ modes of transportation.
Bring carts in from the parking lot and cart corrals throughout the shift.
Clean registers, restrooms, the break room, and backroom; sweep and mop floors as needed.
Clean the can redemption area and empty recycling bins where applicable.
Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and know merchandise locations in the store and backroom.
Pull products forward on shelves to maintain a full, organized appearance.
Check product prices as needed.
Maintain front-end supplies, including bags and receipt paper.
Help train new courtesy clerks.
Deliver products to customers and assist in all departments as requested within wage and hour guidelines.
Shovel, salt, and sand walkways as needed.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
Report to work as scheduled and on time.