Courtesy Clerk/Grocery Bagger

Kroger•Portland, OR

18h•Onsite

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Requirements

Customer Service skills
Effective communication skills

Nice To Haves

Retail Experience is preferred but not necessary

Responsibilities

Bagging groceries at check out for customers, striving for at least five items in the bag while ensuring that contents or items are not damaged.
Following best practices for bagging items in various types of bags (reusable/plastic/paper).
Assisting in removing customer's merchandise from bottom of bascart for checkout.
Offering to help customers with loading bags into their car.
Performing basic shelf conditioning.
Informing customers of grocery specials.
Returning merchandise to store shelves.
Gathering bascarts and returning them to designated areas.
Cleaning spills, collecting and picking up trash inside store and parking lot.
Cleaning all areas inside and outside of store.
Handling and assembling seasonal merchandise.
Understanding the store's layout, locating products, and conducting price checks for cashiers.
Reinforcing safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
Adhering to all food safety regulations and guidelines.
Practicing preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
Creating an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Adhering to all local, state and federal laws, and company guidelines.
Ability to work cooperatively in a high-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Providing support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation.