Part Time Courtesy Bus Driver

Hertz • Philadelphia, PA

2d • Onsite

About The Position

The Part Time Courtesy Bus Driver is an essential member of the airport location team and serves as a brand ambassador, providing customers with a fast, easy, and valued experience. The driver safely and efficiently transports customers between airport terminals and the Hertz rental location while providing friendly service.

Requirements

• Passion for customer service and attention to detail, with a willingness to go the extra mile.
• At least 1 year of commercial driving experience or a record of a road test, or alternatively a CDL Class B with passenger and air brake endorsements.
• Minimum 2 years of PCV Cat D1 driving experience (International).
• Minimum 2 years of customer service experience.
• Must be at least 21 years of age.
• Must be able to obtain DOT medical clearance.
• Must be able to communicate clearly and proficiently in English.
• Must demonstrate professionalism and excellent communication and interpersonal skills.
• Must be able to lift up to 45 pounds.

Nice To Haves

• Fluency in languages other than English is encouraged.

Responsibilities

• Provide timely shuttle service between airport terminals and the Hertz facility in compliance with company policies, procedures, and local laws.
• Welcome customers boarding the bus, assist with luggage, and answer questions in a friendly manner.
• Communicate stops and safety information through the PA or Talking Bus System; communicate with other Courtesy Service Drivers and the Bus Operations Supervisor using standard codes when needed.
• Determine customers’ reservation status and communicate it to the lounge manager; provide excellent customer service using required dialogue while maintaining the company image.
• Inspect the bus for customer and employee safety and report defects or damage to the supervisor.
• Maintain an appearance appropriate for customer service in accordance with established guidelines.
• Keep the bus tidy and ensure maps are available.
• Communicate customer feedback to the team and participate in action planning to improve performance and customer satisfaction.
• Complete relevant paperwork in accordance with Company Audit and Department of Transport standards.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed