COURT TECHNICAL & OPERATIONS ANALYST

The County of Adams•Gettysburg, PA

1d•$0 - $25•Hybrid

About The Position

The 51st Judicial District is seeking a Court Technical & Operational Analyst to manage and support the technology that keeps our courtrooms running smoothly. In this role, you'll become the go-to Subject Matter Expert (SME) for courtroom audio/visual systems, video conferencing, recording hardware and software, and other technologies currently deployed, and those on the horizon. You'll work closely with the District Court Administrator, the County Information Technology Department, and third-party vendors to ensure courtroom operations run without a hitch. As the designated Terminal Agency Coordinator (TAC) Officer for Adams County, you'll also serve as the point of contact for criminal history information accessed by JNET CH users, managing CLEAN certification for the county. This is a hands-on role with real independence — you'll be trusted to identify problems, propose solutions, and drive operational improvements across the Court.

Requirements

High school diploma or equivalent (GED)
Strong organizational skills and meticulous attention to detail
Ability to manage multiple tasks and deadlines independently
Clear communication skills, both written and verbal
Ability to pass required criminal background checks and clearances, including fingerprinting

Nice To Haves

Associate's degree in Management Information Systems or related field
Knowledge of common networking topologies and protocols
Familiarity with various computer and network operating systems
Proficiency with common software platforms (Microsoft Office, Adobe, etc.)
Understanding of core databases and applications
Experience with network/computer diagnostic tools
Familiarity with project management practices

Responsibilities

Serve as the first responder for courtroom technology issues, troubleshooting hardware and software with County IT support as needed
Complete daily technology testing before proceedings begin, with a strong focus on preventing delays
Coordinate and test connections with remote participants and third-party facilities ahead of hearings
Attend court proceedings to ensure technology functions throughout
Facilitate and manage recordings of PFA matters when a Court Reporter isn't available
Submit and track work orders with County IT for issues beyond this role's scope
Manage AOPC access requests for CPCMS/MDJI/UJS and administer ongoing user permissions
Provide user support and troubleshooting for the Court's jury management software
Maintain the 51st Judicial District's pages on the County website, including linked documents and calendar entries
Coordinate with vendors on technology issues and escalate to County IT as needed
Stay current on emerging courtroom technologies and proactively recommend improvements
Analyze existing County, Court, and Elected Office software to identify opportunities to replace manual processes
Advise the Court Administrator on technology projects, including e-filing, case management systems, and digital/audio solutions
Support disaster recovery planning and testing for Court technology
Develop training materials and either lead or arrange training for courtroom technology end users
Serve as the Terminal Agency Coordinator (TAC) Officer for the Courts
Ensure compliance with CJIS Security requirements for CLEAN and JNET, including audits, fingerprint authorizations, and re-certification tracking