Court Services Supervisor 1 (Civil Division)

New Jersey Courts • Trenton, NJ

13d • Hybrid

About The Position

The Mercer Vicinage is seeking a Court Services Supervisor 1 for its Civil Division. Under the general direction of the Court Executive 2b (Civil Division Manager) and the direct supervision of the Assistant Civil Division Manager, the successful candidate will lead court services staff and support efficient case processing and exceptional customer service for clients, team members, and judges. Duties include conducting formal performance evaluations, mediating conflicts, training staff, participating in meetings, and providing training outside the work unit.

The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to two days of remote work outside Judiciary buildings. Participation requires high-speed home internet access and installation of a multifactor authentication app on a phone or tablet. Regular and predictable physical presence at the worksite is an essential function of the position.

Requirements

• A bachelor's degree from an accredited college or university and three years of paraprofessional and/or professional experience, including one year in case management, enforcement of court orders, and/or supervision, monitoring, and intervention of offenders.
• Applicants without the required education may substitute additional paraprofessional and/or professional experience on a year-for-year basis; one year of experience is equivalent to 30 semester-hour credits.
• An associate degree from an accredited college or university and two additional years of paraprofessional and/or professional experience may be substituted for a bachelor's degree.
• A master's degree from an accredited college or university may be substituted for one year of general experience.
• A law degree from an approved American Bar Association law school may be substituted for two years of general experience.
• Degrees conferred outside the United States must be evaluated by a recognized evaluation service.
• A driver's license valid in New Jersey is required only if operating a vehicle is necessary to perform essential duties.
• The selected candidate must be authorized to work in the United States.
• Newly hired employees must agree to a thorough background check, including fingerprinting.
• New hires must establish and maintain principal residence in New Jersey within one year, subject to the stated exemption process.
• Applicants must complete the application process and provide detailed work experience and education information, along with required documents.

Responsibilities

• Monitor, assign, coordinate, evaluate, review, and lead the work of a team of paraprofessional and clerical support personnel.
• Monitor a caseload.
• Interact with judges, staff, attorneys, and self-represented litigants to ensure cases are processed efficiently and backlogs are reduced.
• Determine appropriate services for customers.
• Develop statistical reports.
• Oversee projects.
• Identify and analyze complex problems and use sound reasoning to reach conclusions.
• Confer with team members and staff about organizational procedures, programs, requirements, and regulations.
• Adhere to statutes, court rules, case law, and policies.
• Review trial calendars for completeness and accuracy and review case status with judges and/or the division manager.
• Conduct formal work performance evaluations, mediate conflicts between team members, train staff, participate in meetings, and provide training outside the work unit.
• Perform other related duties.

Benefits

• The Judiciary offers an opportunity for growth.
• Hybrid work schedule with eligibility for up to two remote-work days per week, subject to program requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level