Court Services Supervisor 1 (Civil)

New Jersey Courts•Hackensack, NJ

2d•Hybrid

About The Position

When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work. The Bergen Vicinage Civil Division has an exciting opportunity for a strong leader with exceptional communication, interpersonal and technical skills, as well as the ability to efficiently manage projects. Under the general direction of the Civil Division Manager (Court Executive 2B) and Assistant Civil Division Manager (Court Executive 1B), the Court Services Supervisor 1 will supervise a team of paraprofessional and/or support staff who perform specialized data entry and provide extensive customer service within a case processing division. The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

Requirements

Graduation from an accredited college or university with a bachelor's degree and three years of paraprofessional and/or professional experience, one year of which shall have included experience in case management; enforcement of court orders; and/or supervision, monitoring and intervention of offenders.
Applicants who do not possess the required education may substitute additional paraprofessional and/or professional experience on a year-for-year basis with one year of such experience being equal to 30 semester hour credits.
An associate degree from an accredited college or university and two years of additional paraprofessional and/or professional experience may be substituted for a bachelor’s degree.
A master’s degree from an accredited college or university may be substituted for one year of general experience as indicated above
A law degree from an approved American Bar Association law school may be substituted for two years of general experience as indicated above.
Degrees conferred outside of the United States must be evaluated by a recognized evaluation service.

Nice To Haves

Exceptional communication, interpersonal and technical skills
Ability to efficiently manage projects

Responsibilities

Lead and coordinate the work activities of a case management team
Evaluate program performance in accordance with established policies or procedures
Develop work unit or team goals
Instruct staff or team members on work-related matters
Mentor and coach staff
Address staff work performance issues
Conduct formal work performance evaluations on team members
Provide training or cross-training to team members
Provide customer service and answer questions posed by judges, court users, coworkers, subordinates, and stakeholders
Prepare technical, statistical, financial, review or evaluation reports
Advise managers on deadlines, rules or regulations, or related information
Oversee proper implementation of operating procedures or systems
Recommend improvements in operating procedures, programs, standards, work processes and/or administrative practices
Perform related work as required