Court Services Supervisor 1 (Civil)

New Jersey Courts•New Brunswick, NJ

5d•Hybrid

About The Position

The New Jersey Judiciary is seeking a candidate with strong communication, interpersonal, and computer skills, as well as the ability to efficiently manage projects for the Middlesex Vicinage. This role involves supervising the day-to-day operations of a case management team, regulating workflow, ensuring compliance with policies and laws, advising management on personnel issues, compiling statistical data, monitoring backlogs, implementing leadership strategies, interacting with judges and staff, answering public inquiries, coordinating work hours, overseeing special projects, mediating staff conflicts, and reviewing reports. The position also requires a commitment to diversity, inclusion, and staff engagement. Experience with automated systems like ACMS and eCourts, and virtual platforms such as Zoom and Microsoft Teams, is helpful. The Judiciary offers a hybrid work schedule, with this position potentially qualifying for up to 2 days of remote work per week, requiring high-speed internet access and multifactor authentication.

Requirements

Graduation from an accredited college or university with a bachelor's degree and three years of paraprofessional and/or professional experience, one year of which shall have included experience in case management; enforcement of court orders; and/or supervision, monitoring and intervention of offenders.
Applicants who do not possess the required education may substitute additional paraprofessional and/or professional experience on a year-for-year basis with one year of such experience being equal to 30 semester hour credits.
An associate degree from an accredited college or university and two years of additional paraprofessional and/or professional experience may be substituted for a bachelor’s degree.
A master’s degree from an accredited college or university may be substituted for one year of general experience as indicated above
A law degree from an approved American Bar Association law school may be substituted for two years of general experience as indicated above.
US citizenship is not required.
Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations.
Newly hired employees must agree to a thorough background check that will include fingerprinting.
In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act," all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey.
All applicants must complete the work experience and education sections and attach any required documents.
Applications must describe all relevant work experience in detail, beginning with your current or most recent job, including military service (indicate rank), internships and job-related volunteer work, if applicable.
Use a separate section to describe each position.
Applicants who indicate "see resume" or enter their initials to acknowledge that they have skipped the Work History and Education sections will not be considered, unless they do not possess any education history or work experience.
Only applicants that follow the application instructions and submit completed applications will be considered.

Nice To Haves

Experience in automated systems to include ACMS, eCourts and the use of virtual platforms (i.e. Zoom and Microsoft Teams) is helpful.

Responsibilities

Supervising the day-to-day operations of a case management team comprised of professional, paraprofessional and support staff, in person and remote
Regulating workflow in accordance with operating schedules
Ensuring that team members function in accordance with human resource policies, relevant laws, regulations, rules, directives, policies and procedures
Advising management on personnel issues and addressing work performance deficiencies accordingly including investigating disciplinary matters
Compiling statistical data on workload volume and efficient court/unit operations
Directing and coordinating work between units or teams
Monitoring backlog
Implementing leadership strategies to accomplish organization/unit goals
Interacting daily with judges and their chamber staff
Answering questions posed by the public, customers, subordinates, supervisors and managers
Coordinating work hours or vacation time
Overseeing special projects
Mediating staff conflicts
Reviewing written reports for accuracy and completeness
Demonstrating a commitment to diversity, inclusion and staff engagement in the workplace