Court Services Representative

City of Springfield•Springfield, MO

5d•Onsite

About The Position

The City of Springfield's Municipal Court is seeking qualified applicants for the position of Court Services Representative. This role requires attention to detail and excellent customer service skills. The position will involve various office support duties for the Municipal Court, including fine collection, data entry, and processing bonds, warrants, and tickets. Work is conducted within the established laws, policies, and guidelines of the court. A background check, credit check, and fingerprinting are required for this position. The City of Springfield's leadership culture is grounded in processes, relationships, and trust, emphasizing principles like Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency.

Requirements

At least one year of experience in general office work that includes a background in dealing with the public both through in-person and telephone contact; OR One year of experience in high volume cash handling environment such as a bank teller.
Computer experience is required.
Must be detail-oriented.
Must possess excellent customer service skills.
Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment.
Pre-employment drug testing is required.
Must complete the City of Springfield on-line application in its entirety.
The candidate profile must include all employment history with accurate and complete information prior to submission.

Nice To Haves

Experience in handling money and making basic financial calculations.
May require ability to obtain and maintain MULES certification.
Assignment may require incumbent to possess a valid driver's license and in some cases provide own vehicle for on-the-job transportation purposes.

Responsibilities

Perform various office support duties and responsibilities for the Municipal Court.
Fine collection.
Data entry.
Processing of bonds, warrants, and tickets.