Court Services Case Manager

Jefferson County

13d•$26 - $28•Hybrid

About The Position

The Court Services Case Manager performs professional case management work. Work involves individually managing and coordinating a large caseload of adults, and occasionally juveniles, who have been ordered to perform community service. Responsible for screening, interviewing and evaluating clients to determine their suitability for placement at approved non-profit, charitable, governmental agencies and/or on supervised work crews. Works with a variety of county officials and agencies; preparing a variety of documents for county and other officials, and for community, non-profit and charitable organizations. Assists with preparation of projects for work crew programs. Appear when summoned by the court.

Requirements

High level of integrity, patience, compassion, and empathy
Customer centric with a passion to see individuals succeed
Thrive in a fast paced, team-oriented environment
Maintain a positive attitude. Flexible and adaptable to change
Demonstrated ability to take initiative and proactively address issues
Maintains accountability for personal and team based responsibilities
Being an innovative thinker who can produce a variety of solutions
Strong sense of self-motivation and a personal commitment to high performance
Strong verbal and written communication skills with the ability to explain requirements and document detailed case notes
Strong organization with ability to manage multiple cases and priorities
Comfortable with technology including the ability to navigate databases, accurately enter data, and type case notes and documentation
Knowledge of local, State, and Federal guidelines, rules, and statutes
Bachelor’s degree in Business Administration, Human Services, Criminal Justice, or a related field
One (1) year of work-related experience
Passing a polygraph test is required prior to offer of this role
Criminal History and MVR Background Checks are required for every position.
A valid Colorado driver’s license is required for positions that drive on County Business in either a county or personal vehicle within 30-days of hire or beginning to serve as an intern or volunteer.
Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references.

Nice To Haves

Spanish speaking, but not necessary
Previous pretrial case management experience

Responsibilities

Conduct initial face to face interviews and intakes with adult clients, and occasionally juvenile clients, ordered to perform community service by the courts, probation agencies, other Colorado counties and municipalities.
Obtain preliminary personal and background information and to discuss their cases and physical labor capabilities.
Evaluate client’s prior criminal history through queries of relevant judicial databases, clients’ physical and mental abilities and/or needs to find suitable, useful public service work placement within the county, the Denver metro area, or referring clients to other counties within the State.
Maintain contact with community service clients to monitor their case status and their compliance with conditions ordered by the courts.
Maintain regular contact with community agencies and secure new agency involvement.
Coordinate with the Courts, Probation Department, Diversion Office, other Colorado counties on client case status.
Inquire with appropriate county officials and nonprofit agencies to assess client and community useful public service work needs to ensure suitable matches regarding clients, work site agencies and public safety needs.
Prepare a variety of caseload reports and court documents for the Community Services Supervisor and other county officials and agencies to ensure exchange of information for their reports on cost avoidance and cost savings provided by the Community Service Program.
Prepare reports of clients' compliance and/or non-compliance to various agencies, courts, probation officers, etc.
Initiate requests for warrants for clients’ noncompliance with court orders.
Utilize computerized data entry equipment and various word processing, spreadsheet and/or file maintenance programs to enter, store and/or retrieve information as requested or otherwise necessary.
Visit non-profit, charitable and governmental agencies to examine environments and progress of clients placed and develops and initially approves new agencies to use for ongoing clients' work placements.
With co-workers, immediately determine suitability of agency for placement of clients to perform community service work.
Review status of agency with Secretary of State.
Appear in court to provide testimony at revocation and other hearings as required regarding the compliance of clients under community services supervision.
Routinely prepare and deliver court documents to specific District, County or Magistrate Courts, Probation and District Attorney’s Office.