Court Service Specialist-646 (Multiple Vacancies)

Hillsborough Clerk of Court & Comptroller•Tampa, FL

1d•Onsite

About The Position

Performs various specialized administrative and clerical duties related to processing and maintaining legal court records including customer service, courtroom, and cashiering duties.

Requirements

Knowledge of general office policies, procedures and practices.
Knowledge of English grammar and spelling, and arithmetic.
Knowledge of the court system, legal terminology, and organizational skills, as well as the ability to perform a variety of administrative duties.
Knowledge of counterfeit bill detection procedures.
Ability to demonstrate proficiency at interpreting statutes, rules, Administrative Orders, and requirements related to several court types.
Ability to work under stressful conditions including contact with individuals involved in emotional and traumatic situations.
Ability to work under pressure with specific timelines and mandated state and/or agency standards.
Ability to work independently in the absence of supervision.
Ability to exercise a high degree of judgment, tact, and diplomacy.
Ability to use various computer systems, software, and office equipment.
Ability to exercise excellent communication skills, both orally and written.
Ability to perform accurate computations and verifications of data.
Ability to handle restricted, sensitive, and confidential information.
Ability to support the departments/agency’s goals and visions.
Ability to tolerate exposure to testimony and evidence, such as photographs of crime scenes and victims; evidence may include syringes, drugs, weapons, blood and unpleasant odors.
Ability to work prolonged hours when required.
Ability to establish and maintain effective working relations with government officials, other employees, and the public.
Graduation from High School or a GED Certificate and two (2) years of experience in the processing, preparing or reviewing of any type of legal document and basic understanding of court proceedings.

Responsibilities

Initiates, processes, and maintains a complete and accurate record, using the case management system and established division procedures; maintaining confidentiality of information learned or acquired as part of position.
Provide courteous and efficient service to all in person, email and phone customers; is approachable, helpful and personable; and answers questions knowledgeably and with patience.
Learns and gains proficiency with and adheres to statutes, rules, Administrative Orders, and requirements.
Participates in cross training initiatives to acquire knowledge and skill sets to support efficient functioning of multiple court types.
Responsible for training co-workers on multiple court types.
Attend court proceedings, records minutes, process court exhibits/evidence, administers oaths to jurors and witnesses, processes related exhibits/evidence, publishes verdicts, prepares and distribute orders, and performs other duties as require for adherence to court procedures in several court types more than 50% of the time.
Accurately notate, enter and update court records including financials for several court types.
Prepare and issue case-related notices, summons, subpoenas, writs, license suspensions and/or warrants as required.
Prepare cases/dockets for court and process required after court functions within required deadlines.
Process court dockets, administers oaths, process orders, and perform other duties as required for adherence to court procedures for multiple court types.
Audits and performs quality control of court records.
Receives and reviews incoming documents for conformity with appropriate rules, practices, and court requirements
Process new cases and subsequent pleadings. Reviews for proper statutory requirements and financials.
Process warrants, summons, subpoenas, and driver’s license suspensions according to procedure/instruction.
Performs data entry, advanced research and redaction of court records for prolonged periods.
Develop standard operating procedures to improve quality of service, productivity and efficiency.
Researches, collects, organizes and evaluates information to produce a work product that provides consistent results.
Tracks and maintains records and assists in the preparation of statistical and other departmental reports.
Participates in special projects when assigned by leadership.
May be required to work overtime, weekends and holidays depending on responsibilities and staffing needs.
Performs other duties as needed.