Court Program Specialist II

City of Jacksonville • Jacksonville, FL

19h • Onsite

About The Position

The Courts Department is actively seeking a Court Program Specialist II. The essential function of the position within the organization is to assist judges and magistrates with the timely disposition of cases through case management, case monitoring and program implementation. The position is responsible for providing information to litigants and trial court staff, reviewing filings, managing and preparing cases for court hearings, briefing magistrates and judges; attending hearings and other trial court proceedings; maintaining record/filing system, training and assisting new departmental personnel, scheduling hearings, and performing related administrative support functions. The position is responsible for collecting and reporting on case/program data and maintaining databases as needed. The position works under general supervision of a court manager.

Requirements

• Knowledge of the legal system; court process and procedures.
• Ability to communicate effectively and professionally, both orally and in writing.
• Ability to establish work priorities and meet deadlines.
• Ability to work independently and establish work priorities.
• Ability to maintain confidentiality concerning sensitive issues before the court.
• Ability to use processing, spreadsheets, and database software applications.
• Ability to maintain effective working relationships with other court personnel, legal professionals, litigants and the public.
• Bachelor’s degree in public administration, business administration, criminal justice, psychology, sociology or a closely social science related field and two years of professional related experience.
• Additional relevant experience may substitute for the recommended educational level on a year for year basis.
• Fingerprinted for the purpose of conducting a criminal history record check.
• Satisfactory criminal background check.

Responsibilities

• Assist litigants in person, by telephone and via correspondence, providing case status information, rules of civil procedures and statutes and referrals; reviews pro se filings for judges.
• Organizes and maintains filing system.
• Monitors and determines case status and schedules hearings.
• Manages and prepares cases for court hearings.
• Assist in maintenance and evaluation of self-help programs.
• Attend hearings and provide case management for Driver’s License Court.
• Performs task such as composing and preparing orders, documents, forms and correspondence, maintaining record systems for efficient case management.
• Maintain statistics regarding volume and types of cases handled.

Benefits

• Four (4) weeks off during your first year of employment
• Low and no cost health insurance options
• Twelve (12) paid holidays
• A personal leave day
• Dental insurance
• Vision insurance
• Life insurance
• Flexible spending plans
• Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level