About The Position

The Court Program Specialist II / Domestic Relations Case Manager performs administrative and case management functions for domestic relations divisions involving self-represented litigants. The role supports a uniform case management system and assists judges in family law divisions. Work is performed under the supervision of the Unified Family Court Manager. The position requires managing a high-volume caseload, assisting self-represented litigants throughout the case process, applying relevant Florida laws and court procedures, and preparing and maintaining case documents and reports. The role also involves attending court hearings, sharing case record information with the presiding judge, and coordinating with court staff and stakeholders. This is a state-funded position. Applicants are subject to a criminal background check. Future vacancies in the same classification may also be filled through this recruitment.

Requirements

  • Three years of professional, administrative, or analytical related experience.
  • Bachelor’s degree in public administration, business administration, justice administration, criminal justice, or a closely related field.
  • Additional relevant experience may substitute for the recommended educational level on a year-for-year basis.
  • Additional relevant education may substitute for the recommended experience on a year-for-year basis.
  • A Juris Doctorate degree from an accredited law school may substitute for two years of the recommended experience.
  • Skill in using Microsoft Office products, including Word, Excel, and PowerPoint.
  • Ability to work collaboratively within the department, other AOC departments, and with stakeholders.
  • Ability to work independently and meet deadlines.
  • Ability to organize complex data and information.
  • Ability to communicate clearly, concisely, and logically, orally and in writing, with diverse groups in person and in remote environments.
  • Strong interpersonal skills, organization, time management, attention to detail, and ability to multitask.
  • Strong understanding of due process and court operations.
  • Ability to exercise discretion when handling sensitive and confidential information.
  • Professional conduct in all regards.

Nice To Haves

  • Knowledge of court processes and procedures.

Responsibilities

  • Support a uniform case management system for self-represented litigants within existing guidelines.
  • Review new self-represented litigant cases before scheduled hearings, validate related filings, inform parties of deficiencies, and schedule matters accordingly.
  • Respond to self-represented litigants’ inquiries and communicate by telephone, email, and in-person visits to help move cases toward final hearings.
  • Apply knowledge of Florida Statutes, including Chapters 39 and 61, the Florida Rules of Civil Procedure, and Florida Supreme Court-approved forms.
  • Manage a high-volume caseload and monitor case status and progress using a standardized case management system.
  • Prepare miscellaneous notices, court orders, dockets, and final judgments.
  • Identify cases that cross over between Unified Family Court divisions, including Dependency, Delinquency, and Domestic Relations.
  • Attend court hearings and provide court record information to the presiding judge.
  • Work independently and collaboratively with the division judge, judicial assistant, and fellow Court Program Specialists.
  • Prepare, maintain, and update case management reports for accurate recordkeeping and workload monitoring.

Benefits

  • Paid vacation, sick leave, and holidays.
  • Comprehensive health insurance.
  • Life insurance with accidental death and dismemberment benefits.
  • Supplemental dental, vision, life, disability, and hospitalization insurance.
  • Promotional opportunities.
  • Tuition-free college courses.
  • Florida Retirement System (FRS) eligibility.
  • 457 tax-deferred retirement plan.
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