Court Program Assistant - FYJP

Administrative Office of the Courts•Olympia, WA

5d•Hybrid

About The Position

Join a passionate team making a real impact for children, youth, and families across Washington. The Administrative Office of the Courts (AOC) is looking for a detail-oriented, tech-savvy Court Program Assistant to support our Family & Youth Justice Programs (FYJP). In this position, you’ll be an essential partner in keeping our programs running smoothly. Your skills in Microsoft 365, SharePoint, and administrative coordination will help drive projects forward, support staff, and strengthen efforts that promote equity, dignity, and hope in courts serving families statewide. This is a place where your strengths matter and where you’ll have room to learn, grow, and help shape positive outcomes for communities across the state.

Requirements

Associate of Arts degree in business or a related field AND Four years of administrative program support experience. Relevant experience may substitute for the required education.
Strong proficiency with Microsoft 365 and SharePoint.
Experience supporting busy teams in government, courts, or nonprofit environments.
Ability to manage workflows and track deadlines across multiple projects.
Clear, professional communication skills and comfort working with diverse partners.
Commitment to equity, inclusion, and improving family-serving systems.
Interest in developing deeper knowledge of FYJP operations, AOC processes, and Washington’s court system.

Nice To Haves

Actively uses Outlook, Teams, Word, PowerPoint, and advanced Excel features with confidence.
Has hands-on experience managing SharePoint sites, libraries, lists, permissions, and shared resources.
Quickly learns new tools and features and enjoys figuring out how to use technology to support better workflows.
Can help others navigate shared workspaces, file structures, and collaboration tools
Keeps multiple responsibilities organized, manages deadlines reliably, and communicates proactively when delays or conflicts arise.
Produces careful, precise work. Notices missing, unclear, or inconsistent information and takes action to verify and correct it.
Uses available guidance and information to resolve routine issues and recognizes when questions require clarification, expertise, or a decision from others.
Communicates clearly, respectfully, and with enough context to support shared understanding. Supports team members without automatically assuming ownership of their work.
Identifies opportunities to streamline processes and engages constructively in improvements. Shows readiness to learn, build new skills, and take on greater responsibility over time.

Responsibilities

Maintain recurring administrative processes that keep FYJP operations functioning smoothly.
Provide high-quality logistical support for meetings, workgroups, and other team activities, including scheduling, preparing materials, note-taking, and tracking follow-up.
Create, organize, and maintain SharePoint sites, document libraries, lists, pages, and file structures that support team workflows.
Use Microsoft 365 tools extensively—particularly advanced Excel, Teams, and Word—to produce polished, accurate, and reliable work products.
Support staff with drafting, formatting, and organizing documents and presentations.
Maintain internal resources and program information on SharePoint and AOC web platforms.
Manage inboxes, monitor requests, and ensure timely communication and routing of information.
Apply sound judgment in handling information, responding to questions, and identifying when issues should be escalated.
Participate in continuous improvement by helping identify workflow challenges and proposing practical, constructive ideas.
Perform other administrative duties as assigned