Court Operations Technician I

King County•Kent, WA

2d•Hybrid

About The Position

King County Superior Court is seeking qualified applicants for a full-time Court Operations Technician I. The Court is Washington state’s largest general jurisdiction trial court, handling civil matters, domestic matters, felony criminal cases, juvenile matters, and appeals from courts of limited jurisdiction. The court’s mission is to equitably serve the diverse public by administering justice through accessible, inclusive, and unbiased forums for the fair, understandable, and timely resolution of legal matters. The responsibilities of this position include providing customer and administrative services in support of the King County Superior Court Jury Department. This support involves receiving and handling inquiries and/or complaints and responding to information requests. The incumbent may provide operational support in other areas within the court as needed. It is the vision of King County Superior Court (KCSC) to be open to all, trusted by all, and to provide justice for all. To fulfill Superior Court's Mission, Values, and Vision, employees at all levels serve the complex needs of a diverse population of Court users. Applying equity and social justice principles is a daily responsibility and a foundational expectation. At KCSC, we are dedicated to building a diverse and authentic workplace centered in belonging.

Requirements

High school diploma or GED and two or more years' experience performing general information processing sufficient to successfully perform the essential duties of the position.
Must be proficient with various computer software applications including Microsoft Office programs and database management.
Must have knowledge of and ability to learn specialized software applications.
The ability to reliably travel throughout the county is required.

Responsibilities

Provide jury-program-specific information to the public and other internal and external customers.
Coordinate activities with various court customers, management, co-workers, contractors and other agencies.
Interview and screen customers to determine what program-specific documentation and/or services are needed.
Provide technical assistance and/or training to co-workers and internal and external customers with regard to appropriate services and procedures.
Determine validity, correctness and completeness of information received.
Establish, maintain code, modify, track and/or retrieve information and compile data which may require information searches.
Handle multiple-step transactions.
Compose, draft, summarize, prepare, proofread and/or edit documents.
Provide safety information to customers and co-workers.
May perform monetary transactions; make daily deposits; perform customer tracking functions.
May represent organization at various functions and make presentations.
Perform other duties of a similar nature and level.