Court Operations Supervisor

Superior Court of California, County of Yolo•Woodland, CA

3d•Onsite

About The Position

Under direction of the Court Executive Officer, Assistant Court Executive Officer, and/or Operations Manager, this position supervises an operational unit of the Court and performs other related duties as required. This position is "at-will" and FLSA non-exempt. The Court Operations Supervisor serves as a first line supervisor on a daily basis over a recognized operational division or divisions of the Court (Civil, Criminal, Traffic or Collections) and advises the Court Executive Officer, Assistant Court Executive Officer, and/or Operations Manager on staffing, personnel and unit needs and concerns.

Requirements

High school diploma or equivalent.
Five (5) years of legal clerical experience, which includes at least one (1) year performing legal processing, courtroom support, or other similar work in a court setting.
At least two (2) years of experience in a lead or advanced role.
Knowledge of supervisory principles, practices and methods related to selection, evaluation and supervision of subordinates
Knowledge of techniques for training, developing and coaching staff
Knowledge of the functions and operating procedures of California Trial Courts
Knowledge of Statutes relating to court legal process and court clerical procedures, including the Code of Civil Procedure, Penal, Civil, Probate, and Vehicle Codes
Knowledge of Court policies and procedures
Knowledge of Legal process and/or collections procedures
Knowledge of Legal terminology
Knowledge of Basic mathematics and financial record keeping procedures
Knowledge of Statistical development and analysis
Knowledge of Correct use of the English language including spelling, punctuation, and grammar
Knowledge of Modern office practices
Ability to interpret and apply state statutes, local ordinances, local court rules and procedures pertaining to court processes
Ability to supervise subordinate employees, including employee development and motivation, discipline and counseling
Ability to demonstrate effective leadership
Ability to demonstrate independent judgment
Ability to train, develop, coach and provide feedback to assigned staff
Ability to advise and instruct employees on policies and procedures
Ability to read and understand court documents, including those with most complexity
Ability to analyze, evaluate and recommend solutions for operational concerns
Ability to prioritize, maintain and coordinate a heavy workload
Ability to manage a wide variety of detailed legal clerical and courtroom work
Ability to work under pressure with tight deadlines and interruptions
Ability to accurately perform duties with attention to detail
Ability to effectively use a computer, case management system and related software
Ability to maintain the confidentiality of court-related records and personnel issues
Ability to maintain effective working relationships with judges, attorneys, employees, and the general public
Ability to interact with legal professionals, paraprofessionals and the public in a respectful manner
Ability to communicate effectively; prepare clear and concise reports and written communications

Nice To Haves

Related education beyond the high school level may be substituted for up to 1 year of experience.

Responsibilities

Plan, assign, supervise, coordinate, review and evaluate the work of legal process and/or collections staff
Ensure adequate coverage for the legal process and/or collection unit
Train staff in legal terminology, procedures and document processing; review work in progress and upon completion
Authorize employee leaves and absences
Participate in the selection of staff; appraise employee performance; conduct counseling on work issues; recommend and administer discipline to staff as required
Develop procedures, forms and work standards for staff; ensure that work is performed in a consistent manner and maintain the flow and quality of work within the unit
Monitor changes in laws, policies and procedures that impact work; recommend procedural improvements and implement them after approval; assist in communicating procedures to staff
May interpret legal codes to determine proper filing procedures
Determine notice requirements, including the type of notice and the parties of notice
Confer with the Court Executive Officer, Assistant Court Executive Officer, Court Operations Manager, and other supervisors and managers on policies, and procedures and makes recommendations on their revision
Answer complex and difficult legal or procedural questions related to document processing; advise attorneys, public agencies and the general public regarding the status of cases and procedural information; apply Court policy to resolve issues
Answer staff questions on the application of pertinent codes as they relate to their duties
Answer the questions of others as they relate to changes in the law governing operations of the court
Hear and resolve employee concerns and issues
Prepare and maintain statistical and narrative reports related to activity and work of the unit.
Perform unit work when needed due to employee absences and/or emergency
Maintain/check on office supplies and inventory and prepare requisitions as required
Prepare and maintain personnel and payroll records
Serve as court representative with law enforcement agencies, attorneys, and county departments
Perform related work as required