Court Operations Supervisor, Centralized Probate Team

Minnesota Judicial Branch•Little Falls, MN

18h•Hybrid

About The Position

The Seventh Judicial District is seeking internal applicants to fill a working Court Operations Supervisor position; this position will supervise staff on the Seventh Judicial District’s Probate Team. This position is being posted as an internal promotional opportunity available to current Minnesota Judicial Branch Employees. The anticipated start date for this position is July 29, 2026. The Court Operations Supervisor leads the day-to-day operations of the Probate Team, administering and enforcing all relevant rules and policies. This position requires extensive working knowledge of the probate case types. Reviewing, evaluating, planning and streamlining daily functions and working with the public, judges, court staff, partnering with county and state agencies to ensure that cases are processed in a timely and accurate manner. Work is performed under the general supervision of the court administrator and is reviewed through conferences, reports, and on the basis of results obtained. As this position may be working partially remotely, access to a reliable internet connection is required during this time.

Requirements

High school diploma or equivalent
Considerable experience as Court Operations Leadworker, Court Operations Associate, or equivalent work in the probate case type.
As this position may be working partially remotely, access to a reliable internet connection is required during this time.
Ability to train, motivate, coach and supervise support personnel.
Excellent verbal and written communication skills.
Demonstrated ability to be a productive and positive member of a team.
Ability to effectively handle confidential and sensitive personnel matters.
Ability to exercise independent judgment and use discretion in applying and interpreting policies, procedures, and guidelines.
Demonstrated dependability, attendance, and punctuality.
Skill in team building, planning, and/or supervising the work of others.
Ability to develop and maintain effective working relationships with others.
Demonstrated adaptability, critical thinking skills, problem solving skills, conflict resolution skills, and excellent customer service skills.
Ability to be self-directed, organized, work independently and as a team member, and work with minimal direct supervision.
Considerable knowledge and understanding of principles and practices of court proceedings, applicable statutes and rules, and records management.
Ability to analyze problems and put effective changes into practice and ensure compliance.
Considerable knowledge and experience planning and implementing projects, initiatives, and tasks in a high-volume, fast-paced environment.
Ability to express ideas concisely and clearly, both orally and in writing.
Skill in planning and following through on projects and tasks.
Understanding of principles and practices of court proceedings, with an emphasis on applicable statutes and rules.
Exceptional communication skills, interpersonal skills, and emotional intelligence.
A personal, proactive commitment to diversity and inclusion that helps to effectively foster a culturally diverse environment.
Ability to navigate and lead others through change and ambiguity within a complex organization.
Ability to show a high degree of respect for all customers and stakeholders with diverse backgrounds, viewpoints, needs and experiences through courtesy and sensitivity.
Ability to analyze, recommend, and implement changes and strategic plans.
Current judicial branch employees must have satisfactory performance in all competencies in their most recent performance evaluation and no discipline above an oral reprimand in the preceding 6 months.

Nice To Haves

Extensive knowledge in probate and a thorough knowledge of Court Administrative Processes.
Paralegal, Associate, or bachelor’s degree in criminal justice, Political Science, Business Administration, or a related field.
Considerable knowledge of effective supervisory and management techniques
Skill in effective team building, planning and/or supervising the work of others in a remote work environment.
Ability to be in person to courthouse within a 2-hour notice.
At least 3 years’ experience processing probate cases.

Responsibilities

Supervise staff including hiring, training, coaching, reviewing, disciplining of staff.
Supervise matters relating to the maintenance of financial control over receipts and disbursements. Provide orientation and training to staff members regarding new legislation that impact all divisions.
Develop and recommend policies and procedures to comply with statutes and procedures that impact record retention and accessibility; change unit procedure or policy to simplify work processes so the unit works more efficiently or to comply with statutes.
Maintain employee personnel records and payroll.
Maintain equipment, supervise division purchases and budget.
Train and oversee employees on case and individual document confidentiality/public access.
Develop and implement management principles and operational strategies to improve workflow efficiencies, team cross-training and customer service in a high-volume environment.
Collaborate with internal stakeholders, justice agency partners, and other court divisions to build trust, increase efficiencies and ensure the fair and timely processing of court processes.
Resolve complex probate case related issues and office questions.
Order reports and compile data/trends from the centralized unit to make proactive recommendations for improvement. Lead the centralized team through changes independently. Analyze and make recommendations for consistent improvement in our workflow to maintain districtwide consistency in case processing.
Coordinate and facilitate meetings for the centralized probate team, judicial officers, and justice partners.
Routinely handle complex and difficult matters in the probate case types independently. A statewide Subject Matter Expert (SME) that has great knowledge of the probate case types, court rules, policies, CAPs and statutes.
Serve as a committee member on probate or process advisory teams and/or be a resource for information on procedural questions for MMG, MMC, civil Process Advisory Workgroups (PAW), etc.
Provide guidance and recommendations to judicial officers and chambers teams upon request as case processing questions arise.
Conduct case processing duties, such as general docketing and case entry; judgement processing and recording; appeals and change of venue; creating and distributing notices; and assisting customers with procedural questions, copy requests, and ensure team has the support needed to perform their duties.
Assist in providing local office coverage as needed, such as processing mail, assisting customers at the public counters, telephones, or courtrooms, responding to email inquiries, performing copy requests, etc.
Other duties as assigned by Manager.