Court Operations Specialist (Probate Case Processing Clerk)

State of Oregon • Hillsboro, WA

20h • Onsite

About The Position

The Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission. The Washington County Circuit Court in Hillsboro, Oregon, is hiring a Probate Case Processing Clerk (Court Operations Specialist). In this role, you will open new cases related to probate estates, simple estates, protective proceedings, identity records, and trusts. You will perform data entry for daily filings, route documents, docket signed orders, and enter disposition judgments. You will also perform case management, which includes monitoring case reports, determining the status of case compliance, preparing and mailing correspondence, tracking case requests, and referring noncompliant cases to the probate commissioner. You will provide customer service to judges, court staff, attorneys, agencies, and the public by answering questions, providing information, and processing paperwork. The support you provide will be in person, over the phone, and in writing. You will spend part of your time scanning documents, processing incoming mail, and providing backup coverage for your coworkers as needed. Assigned tasks may be changed to accommodate workload and organizational needs.

Requirements

• High school diploma or equivalent.
• Four (4) years of responsible administrative experience in a moderately complex office or business setting demonstrating the knowledge, skills, and abilities needed for this position.
• Any combination of education and experience equivalent to four (4) years of experience that typically supports the knowledge, skills, and abilities for the position.
• Experience performing a variety of clerical or administrative tasks in a business or professional fast-paced environment.
• Experience using a variety of software programs to access and input information and complete various tasks.
• Experience providing customer service to a variety of individuals in challenging circumstances.
• Skill in writing and reviewing documents for accuracy and completeness.
• Experience identifying and safeguarding confidential information and materials.

Nice To Haves

• Bilingual English/Spanish proficiency is preferred but not required.

Responsibilities

• Open new cases related to probate estates, simple estates, protective proceedings, identity records, and trusts.
• Perform data entry for daily filings, route documents, docket signed orders, and enter disposition judgments.
• Perform case management, which includes monitoring case reports, determining the status of case compliance, preparing and mailing correspondence, tracking case requests, and referring noncompliant cases to the probate commissioner.
• Provide customer service to judges, court staff, attorneys, agencies, and the public by answering questions, providing information, and processing paperwork.
• Scan documents, process incoming mail, and provide backup coverage for coworkers as needed.

Benefits

• 95% to 99% of medical insurance premiums paid for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees).
• Optional insurances and flexible spending plans.
• 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
• Potential for a 5% annual increase.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED