Court Operations Clerk

State of Oregon • Hood River, OR

1d • Onsite

About The Position

Interviews: will be scheduled within two weeks after the application deadline. Who We Are Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission. Benefits to You We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage. 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans. OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job. In this job profile, we offer candidates new to OJD up to the second step of the salary range, depending on experience. You are potentially eligible for a 5% annual increase. Position Highlights The Hood River County Circuit Court in Hood River, Oregon, is hiring a Court Operations Clerk. This position works at our front counter and is typically the first point of contact for the court. In this role, you will provide customer service to judges, court staff, attorneys, litigants, agencies, and the public. You will answer questions about court processes, the status of cases, and the court calendar. The support you provide will be in person, over the telephone, and in writing. You will process paperwork and records requests, schedule cases, and enter judgments for traffic and violation cases. Using guidelines, you will determine fees owed, disburse funds, suspend and clear suspensions on drivers’ licenses, and determine if offenders are eligible for reduced fines or diversion programs. You will also scan case files into our electronic records system and perform quality control checks. As a cashier, you will accept and receipt payments for fines, bail, security, and filing fees made at the service counter, over the telephone, and through the mail. You will balance the cash drawer, review financial information for accuracy and completeness, and give the information and funds to the deposit clerk for the daily bank deposit. Part of your time will be spent sorting, assembling, and organizing materials, routing and delivering documents, and processing incoming mail. You will also help other clerks in the office as needed. Assigned tasks may be changed to accommodate workload and organizational needs.

Requirements

• The qualified candidate must have a high school diploma or equivalent.
• At least one (1) year of responsible clerical experience in a moderately complex office or business setting.
• OR Any combination of education and experience equivalent to one (1) year of experience that typically supports the knowledge, skills, and abilities for the position.

Nice To Haves

• Experience performing a variety of clerical or administrative support tasks with strict deadlines in a busy business or professional setting.
• Experience using a variety of software programs to access and input information and complete various tasks.
• Experience providing customer service to a variety of people.
• Experience and skill in writing and reviewing documents for accuracy and completeness.
• Experience handling cash or credit card transactions, generating receipts, and crediting accounts.

Responsibilities

• Provide customer service to judges, court staff, attorneys, litigants, agencies, and the public.
• Answer questions about court processes, the status of cases, and the court calendar.
• Process paperwork and records requests, schedule cases, and enter judgments for traffic and violation cases.
• Determine fees owed, disburse funds, suspend and clear suspensions on drivers’ licenses, and determine if offenders are eligible for reduced fines or diversion programs.
• Scan case files into our electronic records system and perform quality control checks.
• Accept and receipt payments for fines, bail, security, and filing fees made at the service counter, over the telephone, and through the mail.
• Balance the cash drawer, review financial information for accuracy and completeness, and give the information and funds to the deposit clerk for the daily bank deposit.
• Sort, assemble, and organize materials, routing and delivering documents, and processing incoming mail.
• Help other clerks in the office as needed.

Benefits

• We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
• OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
• You are potentially eligible for a 5% annual increase.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED