Court Operations Clerk (Records Clerk)

State of Oregon • Salem, OR

6d • Onsite

About The Position

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work, lived experience, and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

The Marion County Circuit Court in Salem, Oregon, is hiring a Records Clerk (Court Operations Clerk) to join our team in the Records unit. In this role, you will handle basic records processing, data entry, filing, and support duties on a rotational basis. You will provide customer service by answering questions from the public at the service counter, over the phone, and in writing. You will retrieve current and archived court files for judges, court staff, and the public and will return the files after use. Additionally, you will prepare copies of paper documents and audio files, scan documents, perform microfilm searches, and sort, open, and distribute mail. You will also process customers’ payments for copies and court forms. Assigned tasks may be changed to accommodate workload and organizational needs.

Requirements

• The qualified candidate must have a high school diploma or equivalent.
• At least one (1) year of responsible clerical experience in a moderately complex office or business setting.
• OR Any combination of education and experience equivalent to one (1) year of experience that typically supports the knowledge, skills, and abilities for the position.
• Experience performing a variety of clerical or administrative support tasks with strict deadlines in a busy business or professional setting.
• Experience using a computer and a variety of software programs to access and input information and complete various tasks.
• Experience providing customer service to a variety of individuals in challenging circumstances.
• Experience handling cash or credit card transactions and generating receipts.

Responsibilities

• Handle basic records processing, data entry, filing, and support duties on a rotational basis.
• Provide customer service by answering questions from the public at the service counter, over the phone, and in writing.
• Retrieve current and archived court files for judges, court staff, and the public and will return the files after use.
• Prepare copies of paper documents and audio files, scan documents, perform microfilm searches, and sort, open, and distribute mail.
• Process customers’ payments for copies and court forms.
• Assigned tasks may be changed to accommodate workload and organizational needs.

Benefits

• We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
• The State of Oregon provides a generous benefits package, which includes family health, dental, and vision insurance, optional short- and long-term disability, term life insurance, a deferred compensation savings program, and flexible spending accounts for health care, transportation, and dependent care expenses—all of which can be tailored to individual needs.
• You are potentially eligible for a 5% annual increase.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
• OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED