Court Operations Associate

State of Oregon • Condon, OR

6d • $54,464 - $84,501 • Hybrid

About The Position

Interviews: Generally, will be scheduled within two weeks after the application deadline. May take longer, depending on the number of applications. Who we are Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

Requirements

• A high school diploma or equivalent.
• At least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.
• Any combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.
• A cover letter that demonstrates how you meet the Minimum Qualifications, Special Qualifications, and Requested Skills and Attributes.
• A completed work history, either by completing the Job History (internal candidate) or Work Experience (external candidate) portion of your Workday profile OR by attaching an updated resume.
• Attach your cover letter (not to exceed two pages) in the Resume / CV / Cover Letter section of the application. The attached cover letter file should include your name.
• In the body of your cover letter, please include responses to each of the Requested Skills and Attributes listed below.
• Address the cover letter “To the Hiring Manager.”
• Attach your updated resume in the Resume / CV / Cover Letter section of the application. The attached resume file should include your name.
• OR Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.
• Failure to follow these instructions may result in rejection of your application.
• All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

Nice To Haves

• Experience explaining processes, procedures, policies, or rules to customers.
• Experience reviewing documents for accuracy and completeness.
• Experience using database software or spreadsheets to enter, track, update, and present information to others.
• Experience identifying, handling, and securing confidential information and materials.
• Experience handling cash or other monetary transactions, generating receipts, and crediting accounts.
• Ability to work with minimal on-site supervision and to work in a solo office environment.
• Bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job!

Responsibilities

• Perform court case workflow tasks, which include examining paperwork for accuracy and completeness, receiving pleadings and documents from parties and attorneys, and entering case data into OJD’s electronic case management system.
• Share information about court calendars and the status of cases with judges and court staff.
• Process incoming mail, file documents and folders, and make copies.
• Help the public at the customer service counter and on the phone by answering questions, supplying forms, processing payments, and crediting accounts.
• Help a judge by performing courtroom clerk duties.
• When court is in session, record and monitor court proceedings, perform real-time data entry, swear in witnesses, mark and maintain exhibits, and keep trial records.
• Attend to juries as the bailiff and help with jury support duties in and out of the courtroom as needed.
• Help other clerks within the judicial district as needed.
• Assigned tasks may be changed to accommodate workload and organizational needs.

Benefits

• 95% to 99% of medical insurance premiums for full-time employees [OR up to 99% of medical insurance premiums for part-time employees], including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees).
• Optional insurances and flexible spending plans.
• 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job!
• Potentially eligible for a 5% annual increase.
• Eligible employer for the Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED