Court Operations Associate (Verification Specialist)

State of Oregon • Hillsboro, OR

1d • $4,539 - $7,042 • Onsite

About The Position

The Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

Requirements

• High school diploma or equivalent.
• At least three (3) years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.
• Any combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.
• Experience performing a variety of clerical or administrative support tasks with strict deadlines in a busy business or professional setting.
• Experience using a variety of software programs to access and input information and complete various tasks.
• Experience providing customer service to a variety of individuals in challenging circumstances.
• Skill in writing and reviewing documents for accuracy and completeness.
• Experience handling cash or credit card transactions, generating receipts, and crediting accounts.

Nice To Haves

• Bilingual English/Spanish proficiency is preferred but not required.

Responsibilities

• Check in individuals for their court appearances.
• Help customers who need court-appointed counsel with their paperwork.
• Review applications for accuracy and completeness.
• Conduct brief financial interviews.
• Determine eligibility for court-appointed counsel.
• Research potential attorney conflicts.
• Assign court-appointed attorneys based on availability and case type.
• Prepare orders and forms for making recommendations to the court.
• Work closely with the public, defendants, and local indigent defense firms.
• Perform data entry.
• Scan documents.
• Report defendant check-in information to the court.
• Provide coverage for the Traffic and Violation Unit by accepting traffic pleas, entering dispositions, and assessing and collecting traffic fines.
• Provide customer service at a public counter, answering questions about court appearances and court appointed attorney assignments.
• Verify payments and balances for criminal and traffic cases.
• Process payments made in person, over the phone, and by mail, including receipting and entering data into the case management system and the point-of-sale program.
• Prepare a bank deposit slip daily.
• Balance the cash drawer.
• Turn in all cash, checks, and other payments for deposit or nightly storage in the court safe.
• Assigned tasks may be changed to accommodate workload and organizational needs.

Benefits

• 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees).
• Optional insurances.
• Flexible spending plans.
• 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
• Potential for a 5% annual increase.
• Eligible for Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED