Court Operations Specialist (Records Clerk)
About The Position
The Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission. The Linn County Circuit Court in Albany, Oregon, is hiring a Records Clerk (Court Operations Specialist) to join our team. In this role, you will start new cases, enter data into our automated case tracking system, and process a variety of reports. You will review files to determine next steps and forward them to judges, supervisors, and administrative authorities. You will accept and record documents, checking them for accuracy and completeness. You will also process orders, judgments, decrees, and other legal documents. You will help parties, attorneys, agencies, and the public use the court system by explaining policies and procedures. You will help customers use our public computer terminals. You will answer questions and correspondence related to the status of cases and the court calendar. You will also answer complex questions about case processing, dockets, and scheduling proceedings. You will spend part of your time helping the domestic relations team by providing customer service at the counter and over the phone. You will also be a backup cashier. Assigned tasks may be changed to accommodate workload and organizational needs.
Requirements
- High school diploma or equivalent
- Four (4) years of responsible administrative experience in a moderately complex office or business setting demonstrating the knowledge, skills, and abilities needed for this position
- Any combination of education and experience equivalent to four (4) years of experience that typically supports the knowledge, skills, and abilities for the position
- Experience performing a variety of clerical or administrative support tasks with strict deadlines in a busy business or professional setting
- Experience using a computer and different software programs to accomplish a variety of tasks that include performing data entry, scheduling events in electronic calendars, and updating information
- Experience providing customer service to a variety of individuals in challenging circumstances
- Skill in writing and reviewing documents for accuracy and completeness
- Experience identifying and safeguarding confidential information and materials
Nice To Haves
- Bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job
Responsibilities
- Start new cases
- Enter data into our automated case tracking system
- Process a variety of reports
- Review files to determine next steps and forward them to judges, supervisors, and administrative authorities
- Accept and record documents, checking them for accuracy and completeness
- Process orders, judgments, decrees, and other legal documents
- Explain policies and procedures to parties, attorneys, agencies, and the public
- Assist customers in using public computer terminals
- Answer questions and correspondence related to the status of cases and the court calendar
- Answer complex questions about case processing, dockets, and scheduling proceedings
- Provide customer service at the counter and over the phone for the domestic relations team
- Serve as a backup cashier
Benefits
- 95% to 99% of medical insurance premiums paid for full-time employees, including mental health coverage
- 10 paid holidays
- 2 floating holidays
- 3 personal business days
- Separate sick and vacation paid leaves (prorated for part-time employees)
- Optional insurances
- Flexible spending plans
- 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job
- Potential for a 5% annual increase
- Eligible for Public Service Loan Forgiveness program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
