Court Administration Supervisor

J.B. Hunt Transport Services, Inc.•Phoenix, AZ

5d•Onsite

About The Position

The Court Administration Supervisor provides leadership, supervision, mentoring and training for a large unit of Judicial Assistants, Courtroom Assistants, and Court Administration Assistants who provide case processing functions to Criminal Court Administration. Criminal Court is the largest division within Superior Court and we work in collaboration with other agencies to efficiently resolve felony cases in a just manner while respecting the rights of defendants, victims and the community. ABOUT THE SUPERIOR COURT: The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety. This supervisor recruitment is specific to the Criminal Department in the Initial Appearance Court Unit (IA Court) for a Night/Weekend shift. IA Court is a 24-hour operation, located at the Intake Transfer and Release (ITR) Facility: 2670 South 28th Drive, Phoenix, AZ 85009. This position will require working in a jail/court facility environment that runs court dockets every 3 hours, 7 days a week, 365 days a year. Hours of Work: Please note that the working hours for this position are four ten-hour evening/night shifts as listed below. This schedule includes working on Holidays that fall on these days unless otherwise approved off. Wednesday: 7:30pm to 6:00am (30-minute lunch) Thursday: 7:30pm to 6:00am (30-minute lunch) Sunday: 7:30pm to 6:00am (30-minute lunch) Monday: 7:30pm to 6:00am (30-minute lunch)

Requirements

High School Diploma or GED
Five (5) years of court, legal or directly related experience
One (1) year of experience in a supervisory role
Related post-secondary education may substitute for experience on a year-for-year basis
A completed Arizona Court Supervisor (ACS) certification or Certified Court Manager (CCM) certification may substitute for one year of experience
Knowledge of: Effective supervisory techniques and practices
Legal terminology, court policies and procedures, courtroom proceedings; particularly those that relate to the preservation of the court record
Principles and processes for providing customer service including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
Skill in: Computer software such as iCIS, MS Office software such as Excel, Word and Outlook
Supervising and evaluating assigned staff, coordinating work of subordinates
Orally and verbally communicating with others to convey information effectively
Establishing and maintaining cohesive working relationships with others
Decision making and conflict resolution.
Ability to: Excel in a high volume and time sensitive work environment
Lead and coordinate the work of others
Research and analyze complex data while drawing effective conclusions
Coach, motivate and mentor staff
Demonstrate professional behavior and ethical standards of conduct
Demonstrate effective time management and organization

Nice To Haves

Associates Degree in a related field
Knowledge of Criminal Court case flow and processes
Enrollment in or completion of the Arizona Court Supervisor (ACS) Program

Responsibilities

Monitors daily operations and coordinates court activities, ensures goals and objectives of the Criminal department are met
Supervises, organizes, assesses, and evaluates the workload of staff, modifies the workload and assignments as needed
Coordinates the hiring, training, and performance evaluation of staff
Establishes performance goals, objectives, and measures for annual performance evaluation
Prepares internal and external management information reports regarding workload, caseload, and service level trends
Develops or modifies standardized procedures related to report generation and data control
Regularly reviews rules, policies, and procedures to ensure compliance within the Criminal department and to make recommendations for revisions
Prepares statistical reports for departments
Conducts unit meetings on a regular basis with staff; attends department meetings
Prepares various communications to Judicial Officers and other court staff
Investigates and responds to complex public complaints and requests for information or service in accordance with established policies and procedures
Participates in committees/special projects and provide input to internal and external stakeholders
Provides regular onsite or in-person supervision to assess business needs by observation, by monitoring group dynamics with face-to-face interactions and through the use of body language/nonverbal communication, engages in interpersonal bonding, and models expected behaviors.

Benefits

We offer generous paid time off, paid sick leave, and 10 paid holidays!
We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives.
Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance.
Under the current guidelines for the Public Service Loan Forgiveness (PSLF) Program, the Maricopa County Superior Court is a qualifying employer. Therefore, any full time Judicial Branch employee, who meets other eligibility criteria may be eligible for loan forgiveness under this program.

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