Courseware Support Technician

CAE • Altus, OK

1d • Onsite

About The Position

This position performs advanced administrative duties requiring a good working knowledge of CAE’s operations and a detailed knowledge of the ISD Department. It provides overall support to the ISD Manager and department. This role is contingent on Contract Award.

Requirements

• High School diploma or equivalent
• 2-year degree in administrative field preferred.
• 5-7 years administrative/secretarial experience, with 3-5 years at an advanced executive level
• Must be proficient in Microsoft Excel, PowerPoint, Access, and Word.
• Must be able to effectively deliver oral presentations to management and customers
• Must display excellent written skills
• Must be able to work independently, with minimal supervision
• Must be able to work overtime as required.
• Must be willing to work any shift or day of the week as required.
• Understanding of military protocols and customs is essential
• Incumbent must be eligible for DoD Personal Security Clearance.
• Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.
• Must comply with all company security and data protection / usage policies and procedures.
• Personally responsible for proper marking and handling of all information and materials, in any form.
• Shall not divulge any information, or afford access, to other employees not having a need-to-know.
• Shall not divulge information outside company without management approval.
• All government and proprietary information will be accessed and stored electronically on company provided resources.

Responsibilities

• Coordinates with ISD and Configuration and Data Management (C&DM) to prepare and track Training System Change Orders (TSCOs).
• Performs quality control of TSCO courseware prior to release through established processes.
• Maintains and updates TSSC databases to track courseware projects including FCIFs, critiques, Quality Change Proposal Requests (QACPs), and other project related data.
• Prepares monthly agendas, PowerPoint presentations, and extracts data for ICCB/ TSCWG and other meetings as needed.
• Coordinates and attends monthly ICCB/TSCWG meetings.
• Coordinates office operations and procedures such as information management, filing systems, supplies, and other administrative services.
• Composes and prepares meeting minutes, correspondence, reports, and other complex documents.
• Collects, records, compiles, verifies, tracks and analyzes data and information from multiple sources.
• Conducts periodic audits of baseline courseware on Learning Management Systems.
• Coordinates with ISD staff and TMS to schedule Subject Matter Expert (SME) reviews of courseware projects.
• Maintains and updates SharePoint lists and document libraries to assist in project management.
• Assists ISD team to proofread and edit material for courseware, ISD documents, and related technical and administrative documents as necessary.
• Accurately and efficiently performs all duties with minimal supervision to meet standards for cost, schedule, and quality.
• Other duties as assigned.

Benefits

• Comprehensive and competitive benefits package
• Flexibility that promotes work-life balance
• A work environment where all employees are valued, respected and safe
• Freedom to succeed by enabling team members to deliver, take initiatives and make decisions
• Recognition, professional development, advancement and having fun!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree