Course & Contracts Specialist

Ivy Tech Community College•Indianapolis, IN

2d•Onsite

About The Position

This position provides coordination and comprehensive support in the management of the section building, supplemental pay request, and adjunct faculty contracts. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Requirements

Associate degree from a regionally accredited higher education institution.
Experience with Banner or other student information system.
Strong attention to detail.
Excellent oral and written communication skills.

Nice To Haves

Three to five years of previous administrative support work experience.
Prior experience working in higher education.
Experience using various Google Suite and Microsoft Office tools/resources (e.g., Google Sheets, Excel, MS Forms).
Prior experiencing using Workday.

Responsibilities

Entering data into system for course sections (e.g., room and instructor assignments, consumable fees, etc..).
Coordinating with facilities scheduler to assign classes to rooms.
Generating faculty contracts.
Processing faculty substitution, extra pay, and course load sheets.
Responding timely to change requests from Deans, Department Chairs, and Program Chairs.
Monitoring status of courses and contracts to ensure they are completed in a timely manner, are in line with committed Service Level Agreement (SLA), and all processes are followed through to completion.
Following defined quality control procedures to proactively identify and resolve errors to minimize impact to faculty, staff, and students.
Generating and distributing reports to chairs as needed.
Providing exceptional customer service and advocacy to all in support of college, campus, programs, and student success.
Engaging in critical thinking to efficiently problem solve and resolve identified challenges/issues.
Promoting an engaging environment by engaging in behaviors that value and support everyone.

Benefits

Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
Dental plan with no-cost preventive services and coverage for orthodontia
Vision plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Wellness program with opportunities to earn $250 in Wellness Rewards
Flexible Spending Accounts for healthcare (limited purpose) and dependent care
10% employer retirement contribution, fully vested after two years
Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Short-term and long-term disability benefits
Fee remission for employees, spouses, and dependent children
Tuition assistance for undergraduate, graduate, and doctoral programs
Paid professional development opportunities
Generous paid time off, including vacation, sick leave, holidays, and winter recess
Flexible work arrangements where available
Paid childbirth recovery leave (8 weeks)
Paid parental leave (4 weeks)
Eligibility for Public Service Loan Forgiveness
Additional discounts on gym memberships, transportation, and various retail services