Course Assistant - Rhetoric (Open to Work Study and Non-Work Study)
About The Position
OnRamps prepares students and teachers for success in the classroom and beyond by building partnerships across K12 and higher education. The OnRamps Rhetoric course team is seeking an undergraduate or graduate-level student assistant to support course delivery and experience for over 12,000 high school students statewide. This role will primarily focus on processing documentation for potential academic integrity violations. Additional duties include data analysis to identify trends, coordinating communications with the Senior Course Manager and team Coordinators, responding to student extension requests, and assisting with scaled communications, scheduling, reporting, learning management system maintenance, and urgent projects.
Requirements
- Current undergraduate or graduate student at the University of Texas at Austin.
- 2+ years of experience working in a professional environment.
- Exceptional customer service skills.
- Attention to detail and organization.
- Reliability, consistency, and decorum in professional conduct.
- Proficiency in online communication strategies including the use of Zoom.
- Relevant education and experience may be substituted as appropriate.
Nice To Haves
- Professional or formal experience working with high school students.
- Academic experience in English, Rhetoric, Composition, or related field.
- Experience using Canvas LMS or other learning management system.
- Experience with project management software.
- Experience with UT Library databases.
- Experience in data processing through Microsoft Excel, Google Sheets, Smartsheet, or similar platform.
Responsibilities
- Supports documentation and processing for potential academic integrity violations.
- Conducts data analysis to identify and organize trends relating to the student experience.
- Assists with seasonal and urgent projects that align with the OnRamps mission, such as providing communication support between students and full-time staff and responding professionally to student extension requests in the online support system.
Benefits
- Student employee pay rates vary based on experience ($16.00 - $18.00 hourly).
- May choose to enroll in UTSaver voluntary retirement programs.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
