Courier

Endeavor Health•Glenview, IL

4d•Onsite

About The Position

The Courier transports specimens, reports, supplies, mail, and passengers among hospitals, satellite operations, corporate offices, physician offices, clinics, and other NorthShore locations and outside vendor sites. The role operates hospital-owned vehicles safely, follows traffic regulations, performs vehicle inspections and upkeep, and maintains accurate driving records, logs, and trip tickets. Couriers use a Soft Express handheld device to scan packages, enter pickup and delivery information, and report issues. The position requires regular communication with dispatchers, laboratory staff, customers, and supervisors to support quality patient care and reliable service. Couriers are expected to represent the organization professionally, protect confidential information, and contribute to a supportive, service-oriented work environment. This is a full-time, 40-hour-per-week position based in Glenview, Illinois. The schedule is Monday through Friday, 2:30 p.m. to 11:00 p.m., with rotating weekends and holidays. Travel across sites is required as needed. The hourly pay range is $18.68–$26.15, with the offered rate based on factors including expertise and years of experience.

Requirements

High school diploma or four years of equivalent work experience.
Six months to one year of route-delivery or courier-driving experience.
Valid Illinois Class D driver’s license, held for at least three years before the application date.
Good driving record, subject to state motor vehicle verification for hospital insurance requirements.
Within the three years before the application or promotion date, must not have been convicted of driving under the influence of alcohol or drugs, reckless driving, leaving the scene of an accident involving death or personal injury, drag racing, manslaughter, reckless homicide, reckless conduct involving a motor vehicle, or another serious driving infraction.
Ability to lift, push, or pull 20 to 100 pounds, with or without reasonable accommodation.
Ability to read, write, and communicate effectively; good communication and interpersonal skills.
Ability to organize and maintain driving records, work independently, adapt to change, and seek supervisory assistance when needed.
Dependability, reliability, emotional stability, attention to detail, willingness to learn, honesty, integrity, and trustworthiness.
Ability to perform the stated physical requirements and model NorthShore Service Values.

Nice To Haves

Knowledge of medical specimens and/or medical supplies.

Responsibilities

Transport specimens, reports, supplies, mail, and passengers between hospitals, satellite operations, offices, physician practices, clinics, and other assigned locations.
Operate hospital-owned vehicles safely and comply with state, local, and federal traffic regulations.
Perform pre-trip and post-trip vehicle inspections and report potential hazards or mechanical or physical problems to management immediately.
Keep vehicles clean and refueled.
Service scheduled routine and auxiliary routes, retrieve assigned items, obtain signatures, and perform quality sorting before and after deliveries.
Use the Soft Express handheld device to scan specimens and packages, enter pickup and delivery information, and document issues or concerns.
Communicate regularly with dispatchers regarding assignments, completion, instructions, and issues; communicate with laboratory staff and customers to support quality patient care.
Maintain accurate driving records, logs, and trip tickets, submit them daily, and provide explanations as needed.
Immediately notify the department manager of driving infractions, including loss of driver’s license.
Require NorthShore passengers to present identification before boarding transportation.
Safely transport passengers and supplies between assigned locations.
Perform duties cost-effectively, report wasteful practices to a supervisor, and assist with special assignments and projects.
Represent NorthShore and the department, explain services to users, and provide friendly, courteous, and customer-oriented service.
Maintain confidentiality of information relating to customers, visitors, and coworkers.
Help maintain a positive and supportive work environment and model professional behavior and NorthShore Service Values.