County Community Service & Diversion Coordinator

LearningWorks•Portland, ME

1d•Hybrid

About The Position

LearningWorks is seeking a Service Works Coordinator to supervise, mentor, and support youth completing restorative community service projects in Cumberland & York Counties. This role combines youth development, restorative practices, project coordination, and community partnership building. The Coordinator works directly alongside youth in community settings, helping them successfully complete individualized service plans while developing workplace skills, accountability, and confidence. This position is primarily community-based and in person, with travel throughout southern Maine and occasional administrative work that can be completed remotely. Successful candidates understand that relationship-building is foundational to this work. Some participants may initially demonstrate hesitation, inconsistent engagement, or limited readiness due to previous experiences, personal challenges, or system involvement. Staff must be able to build trust, maintain clear expectations, and create a structured, supportive environment that encourages responsibility, reflection, and personal growth.

Requirements

A relationship-centered approach to youth development
Patience, flexibility, and the ability to remain calm and supportive during challenging situations
Strong communication, mentorship, and conflict-resolution skills
Commitment to equity, inclusion, and culturally responsive, trauma-informed practices
Ability to motivate and engage youth with varying levels of readiness and participation
Strong organizational, project coordination, and problem-solving abilities
Ability to build collaborative relationships with schools, community organizations, law enforcement, and other stakeholders
Comfort working independently while managing multiple projects and responsibilities
Experience using technology for documentation, communication, and scheduling
Associate's degree in criminal justice, human services, education, or a related field, or equivalent professional experience
Experience working with youth in education, community-based programs, juvenile justice, corrections, social services, or similar settings
Valid Maine driver's license with a clean driving record and ability to frequently transport youth in company owned passenger van
Ability to lift 35–50 pounds and participate in physically active community service projects

Nice To Haves

Bachelor's Degree
Knowledge of restorative justice principles and practices
Experience coordinating community projects or volunteers
Familiarity with OSHA safety practices
Landscaping, property maintenance, or light construction/tool experience
Experience collaborating with schools, law enforcement, nonprofits, or municipal agencies

Responsibilities

Supervise and mentor youth completing restorative community service projects
Coordinate meaningful service opportunities with community organizations and municipal partners
Transport participants safely to and from service sites using agency vehicles
Build supportive, consistent relationships with youth while maintaining accountability and professional expectations
Develop and monitor individualized service plans using restorative justice principles centered in restorative practices
Coach youth in workplace readiness, teamwork, communication, and professional behavior
Facilitate reflective conversations that encourage accountability and personal growth
Maintain accurate case documentation, service records, and program reports
Collaborate with schools, law enforcement, juvenile justice partners, nonprofits, and community organizations
Ensure safe work practices and appropriate use of tools, equipment, and personal protective equipment

Benefits

Unlimited PTO after 90 days of employment
403(b) retirement plan with employer match up to 3% after one year of employment
Immediate eligibility to contribute to retirement savings
Medical and dental insurance with very low employee premiums
No-cost access to an HRA
Access to FSA and Dependent Care FSA
Flexible scheduling options
Employer-provided short-term disability coverage
Paid state holidays
Employer-paid life insurance
Retirement planning resources and support