Employees in this class provide social and case management services to children, youth, families, and others to help them achieve improved social, economic, emotional, or physical adjustment. The work involves gathering essential information, counseling clients and family members, helping them access available resources, applying problem-solving techniques, supporting service-plan goals, monitoring client behavior, and coordinating with agencies in the service network. Employees follow established regulations, policies, and procedures while exercising initiative and judgment. They may supervise paraprofessional or clerical staff. Work is reviewed by a professional social service or administrative supervisor through individual and group conferences and review of records and reports. Positions may serve in several child-welfare units. Unit work may include adolescent and family services; independent-living education and case management for foster youth; permanency planning and family service plans; child abuse and neglect intake, safety assessment, and protective services; referral screening; general protective services; or recruitment, evaluation, training, approval, support, and placement work with resource families. Duties across units may include family visitation, court preparation, community-service coordination, documentation, and ensuring child safety and well-being. This is a full-time, permanent position with required on-call coverage. The stated schedule is 8:00 a.m. to 4:00 p.m., totaling 75 hours bi-weekly. Vacancies are in Wilkes-Barre and Hazleton.
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Job Type
Full-time
Career Level
Mid Level