COUNTERMEASURE TECHNICIAN I - Indianapolis, IN

GXC Inc• US,

5h•$0 - $64,000•Remote

About The Position

The Countermeasure Technician I is a hands-on technical role in GXC’s Countermeasure Division. The technician supports the installation, deployment, configuration, testing, calibration, maintenance, and troubleshooting of security-screening technologies at client locations nationwide. Assignments include permanent and temporary installations at distribution and logistics facilities, corporate sites, schools, airports, and other security-sensitive environments, as well as deployments for sporting events, concerts, festivals, conventions, and other high-traffic venues. Working alongside experienced technicians and project leads, the technician assists with site preparation, equipment installation and configuration, system testing, troubleshooting, equipment accountability, and required documentation. The role is intended to build technical proficiency through hands-on field experience, manufacturer training, and progressively more complex assignments. This is a remote, travel-based position involving extensive nationwide travel, scheduled according to project, installation, service, and event requirements. The technician represents GXC at client sites and is expected to maintain professionalism, technical accuracy, equipment integrity, and customer service. The position requires the ability to work a flexible schedule, including nights, weekends, holidays, multi-day assignments, and short-notice deployments. It also requires safely operating company vehicles, including non-CDL box trucks up to 26 feet, and meeting applicable DOT medical qualifications.

Requirements

Strong analytical and problem-solving skills, including the ability to identify, troubleshoot, and appropriately escalate equipment or system issues in the field.
Ability to perform accurately in equipment setup, calibration, configuration, testing, and documentation.
Willingness and ability to learn and consistently follow technical procedures, Standard Operating Procedures (SOPs), manufacturer guidance, and site-specific requirements.
Ability to lift and safely handle equipment weighing up to 50 pounds, stand and move for extended periods, and work in indoor, outdoor, warehouse, installation, and high-traffic environments.
Ability to work a flexible schedule based on installation, service, project, and event requirements, including nights, weekends, holidays, multi-day assignments, and short-notice deployments.
Valid U.S. driver’s license and ability to travel extensively throughout the United States.
Willingness and ability to safely operate company vehicles, including non-CDL box trucks up to 26 feet in length.
Strong judgment, reliability, attention to detail, and ability to respond appropriately to time-sensitive technical and operational issues.
Must reside within 49 miles of a major airport or operations location designated for the job.
Must successfully complete and pass a DOT physical examination as required by GXC and maintain required DOT medical qualifications throughout employment.
Subject to a Motor Vehicle Record (MVR) review before hire and every six months thereafter.
Must have and maintain an acceptable driving record for the preceding five-year period and throughout employment, in accordance with GXC vehicle-safety standards, applicable law, and company insurance requirements.
Must immediately report changes to driver’s license status, driving privileges, restrictions, suspensions, revocations, or other motor-vehicle matters that could affect company-vehicle operation.
Must maintain a valid driver’s license, satisfactory driving eligibility, insurability under GXC vehicle-insurance requirements, and required DOT medical qualification as conditions of continued employment.

Responsibilities

Assist with installation, deployment, setup, configuration, testing, calibration, and recovery of CEIA OPENGATE, PMD, and other security-screening systems at customer sites and event locations.
Support permanent and temporary installation projects under the designated project lead, including equipment staging, site preparation, system placement, cabling, configuration, functional testing, and installation closeout.
Prepare, inspect, power, and test equipment before customer turnover or operational use; perform basic troubleshooting, battery replacement, equipment adjustments, and other authorized field-service tasks.
Support event deployments by staging and positioning screening equipment, verifying system readiness, monitoring equipment performance, and providing technical assistance.
Identify and promptly report equipment malfunctions, installation issues, damaged or missing components, safety concerns, and other technical problems to the designated lead.
Accurately complete required installation, service, deployment, calibration, inventory, and equipment-condition documentation according to established procedures.
Clean, maintain, pack, load, unload, transport, and inventory equipment and components while maintaining accountability and preventing loss or damage.
Maintain a professional, customer-focused presence with client representatives, facility personnel, venue staff, guests, vendors, and GXC team members.
Follow GXC SOPs, project requirements, site instructions, safety standards, and technical procedures, escalating work outside the Technician I’s authority to the appropriate lead.
Participate in structured technical training, manufacturer training, field-service shadowing, assisted installations and deployments, and other development activities.