COUNTER

Seven Stars Bakery LLC•Providence, RI
•$18 - $25

About The Position

The Retail Counter customer service position supports a seamless customer experience and efficient operations at Seven Stars Bakery. The role involves managing customer interactions, processing transactions, maintaining inventory records, resolving customer concerns, and keeping products stocked and organized. The Counter also collaborates with team members to support sales initiatives and contribute to a positive work environment. This posting covers all seven retail cafe locations; applicants may select locations of interest during the application process. The description notes that there are currently no open positions, but applications may be reviewed for future hiring.

Requirements

  • High school diploma or equivalent.
  • Proven experience in a customer service position.
  • Experience in fast-paced retail store or food service environments.
  • Familiarity with point-of-sale systems and cash handling procedures.
  • Strong communication skills for customer interactions and collaboration with team members.
  • Ability to work unsupervised and manage tasks efficiently.
  • Availability to work weekends and holidays.
  • Availability for a minimum of 3–4 shifts per week.

Nice To Haves

  • Mechanical aptitude for handling equipment or troubleshooting issues.

Responsibilities

  • Greet and assist customers professionally, addressing their needs and inquiries.
  • Process sales transactions accurately and efficiently while maintaining a balanced cash register.
  • Track and manage inventory levels, keeping products stocked and organized.
  • Collaborate with team members to enhance sales strategies and improve customer service.
  • Use problem-solving skills to resolve customer issues and improve service delivery.
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