Counter Worker

Montefiore Health System•New York, NY
•Onsite

About The Position

The Counter Worker assists cafeteria customers and responds to food requests. The role includes preparing made-to-order sandwiches, slicing prepared meats, setting up and restocking food counters and refrigerators, and transporting food and nonfood items between the kitchen, storeroom, and cafeteria. The Counter Worker also prepares smoothies, coffee, and other requested food and beverage items; cleans work areas and cafeteria equipment; and supports sanitary, well-stocked cafeteria operations. The position serves customers professionally, collaborates with the Food and Nutrition Team, and may train other employees in the assigned area. The position is based in Bronx, New York, in the FAC - NUTR Food & NUTR Moses department. The listed schedule is a day shift, 10:00 AM–6:30 PM, for 7.5 scheduled daily hours, with alternate weekends. The hiring rate is $25.13 per hour and may be subject to change based on shift differential, experience, education, or other relevant factors.

Requirements

  • High school diploma or GED required.
  • OHS Annual Assessment required.
  • OHS Fit Test required.

Nice To Haves

  • Knowledge of a slicing machine preferred.
  • Knowledge of can openers, steam tables, FETCO coffee machines, espresso machines, grills, toasters, blenders, panini grills, dishwashers, pot washers, and other cafeteria equipment.

Responsibilities

  • Set up designated counters and refrigerators on schedule with predetermined food, beverages, and supplies, organized and presented for service.
  • Pre-slice cold cuts and cheeses for meal service where applicable, and keep the sandwich station supplied.
  • Prepare sandwiches to order according to customer requests where applicable.
  • Transport food and nonfood items between the main kitchen, storeroom, and cafeteria.
  • Restock soda and water refrigerators as needed.
  • Clean worktables, dining room tables, refrigerators, freezers, storeroom areas, and floors by sweeping and mopping; perform other necessary cleaning duties.
  • Prepare smoothie ingredients and make smoothies to order; prepare espresso and cappuccino coffees to order.
  • Clean cafeteria equipment, including dishwashers, pot washers, steam tables, coffee machines, grills, ice machines, slicing machines, toasters, blenders, and panini grills.
  • Remove garbage and empty containers; unload, scrape, sort, stack, and feed soiled trays into the dishwashing machine.
  • Train other employees in the assigned area to support competent coverage.
  • Restock and replace items at the yogurt bar and salad bar as needed.
  • Assist customers, serve them, and answer their questions professionally and courteously.
  • Prepare coffee and other food or beverage items as directed by the director or manager.
  • Communicate and collaborate effectively with the Food and Nutrition Team, communicate customer-status observations to professionals, assist team members within scope of practice, and promote teamwork.
  • Take responsibility and accountability for personal actions and adhere to Montefiore HR policies and procedures.
  • Promote Montefiore Excellence and follow departmental customer-service guidelines and other Montefiore initiatives; contribute to identifying and solving workplace problems and support the organization's mission, vision, goals, and standards of care.
  • Perform other assigned duties and report on and off duty to the designated team leader or manager.
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