Mattoon-Counter/Warehouse/Back-up Driver

Connor Co. Career•Mattoon, IL

About The Position

The Counter/Warehouse/Back-up Driver enters sales orders into the Eclipse system, picks customer orders, stocks and displays merchandise, and assists customers with product selection and questions about products, pricing, availability, and credit terms. The role also receives, inspects, sorts, and stores incoming materials; compares deliveries with packing slips or manifests; and maintains an orderly, safe warehouse and counter area through housekeeping and compliance with procedures. The position loads and unloads trucks, prepares the truck for operation, monitors its condition, and arranges repairs or preventative maintenance as needed. It delivers products, verifies deliveries against packing slips, obtains customer signatures, reports delivery progress by cell phone, and picks up returned items. The employee also responds to or routes customer complaints and performs other duties as requested.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license and a clean driving record.
  • Critical-thinking skills, including the ability to use logic and reasoning to identify alternative solutions.
  • Mathematical reasoning and the ability to choose appropriate methods or formulas to solve problems.
  • Ability to learn Eclipse software.
  • Strong attention to detail and accuracy.
  • Ability to work with minimal supervision and meet tight deadlines.
  • Strong interpersonal communication skills.
  • Patient and professional attitude while managing a busy workload.
  • Strong organizational skills and ability to determine and prioritize workload.

Nice To Haves

  • CDL Class B or C.

Responsibilities

  • Enter sales orders into the Eclipse system and pick customer order tickets.
  • Merchandise and stock products on displays and in self-service areas.
  • Help customers select products and answer questions about products, prices, availability, and credit terms.
  • Load and unload trucks efficiently and effectively; inspect materials and report damaged goods.
  • Process inbound materials and compare received quantities with packing slips or manifests.
  • Sort and place materials in designated warehouse locations, including racks, shelves, bins, and pallet areas.
  • Clean and maintain the warehouse, shipping supply area, workstations, and counter area, including sweeping, mopping, dusting, and emptying trash.
  • Inspect the truck’s general condition, fluid levels, and tire pressure, and notify the Branch Manager when repairs are needed.
  • Complete preventative maintenance requirements and arrange repairs as needed.
  • Securely load delivery trucks to avoid product damage.
  • Deliver items by identifying destinations, establishing routes, operating the truck, unloading items, and maintaining schedules.
  • Use a cell phone to report delivery progress.
  • Pick up returned items for the company.
  • Verify delivered products against packing slips and obtain customer signatures.
  • Understand and resolve customer complaints or forward them as appropriate.
  • Perform other duties as requested.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Voluntary term life insurance
  • Medical and dependent care flexible spending accounts
  • 401(k)
  • Paid time off (PTO)
  • Eight paid holidays
  • For full-time employees, $10,000 in life insurance, short-term disability, and long-term disability, covered 100% by Connor Co.
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