Black Wolf Bistro Counter Staff Coordinator NOC 65201

Air North • Whitehorse, YT

17h • CA$20 - CA$32 • Onsite

About The Position

At Air North we believe that connecting people is more than just a business—it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

Requirements

• Minimum Grade 12 diploma or equivalent
• Valid Class 5 Driver’s License with a clean abstract and the incumbent must have their own vehicle for commuting.
• Three years if experience in the hospitality industry or knowledge of the foodservice operations.
• Must be able to obtain a Restricted Area Identification Card (RAIC) and submit the required documents within a specified timeline.
• Must be physically fit (able to bend, kneel, crawl, stoop, climb, and lift up to 70 pounds repetitively)
• Must be a Canadian citizen, Permanent Resident or show proof of right to work in Canada

Nice To Haves

• Food Safe Level 1 certificate an asset
• Previous leadership experience an asset

Responsibilities

• Ensure that all products are displayed correctly and the food labelling follows the Canadian Consumer Packaging and Labeling Act
• Responsible of ordering of supplies and monitor inventory levels and coordinate restocking to minimize outages and maximize sales opportunities
• Evaluate sales data, generate reports, and update records to monitor product performance and sales trends, offering insight for inventory management decisions
• Monitors department emails, ensuring that supply orders or messages are answered promptly
• Take customers' orders
• Receive payment for food purchased
• Ensures that the counter staff maintains cleanliness and organization of the counter, display cases, and dining area
• Maintain equipment, send appropriate notifications when repairs are needed through the internal reporting system
• Portion, assemble, and wrap food or place it directly on plates for service to patrons, and package take-out food
• Use equipment to prepare hot beverages such as coffee and tea specialties
• Ensure daily meal production follows daily specifications and quantities, and reduces food waste
• Conduct all interactions in a positive, customer-service-focused approach when helping customers and/or communicating with fellow team members
• Provide encouragement and guidance to fellow staff members

Benefits

• The company is committed to fostering a diverse, equitable, inclusive, and accessible workplace.
• Reasonable accommodations during the recruitment process are available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED