Part Time Bistro Wait Staff

Factory Mutual Insurance Company•Norwood, MA

1d•Onsite

About The Position

Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties in the United States and Singapore. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. This position is based at the Four Points by Sheraton Hotel & Conference Center in Norwood, MA. The property is owned by Hobbs Brook Real Estate LLC, the real estate division of FM, offering a dynamic hospitality environment with strong organizational support. The Four Points by Sheraton Norwood Hotel & Conference Center features 230 modern, smoke-free guestrooms, including allergy-friendly options, along with complimentary Wi-Fi, parking, and access to the fitness center and indoor pool. With 28 meeting rooms and 40,000 square feet of event space, the hotel is well-suited for meetings and conferences of all sizes, and the Tiffany Ballroom to cater for social events. Guests can enjoy dining at One Bistro or the daily breakfast buffet at Zachariah’s. Convenient Norwood location provides easy access to Boston, Providence, Gillette Stadium, Legacy Place, and nearby commuter rail and Amtrak service. It’s a great opportunity to join an award-winning hotel in a collaborative, supportive, and high-energy environment where your contributions are valued and growth is encouraged.

Requirements

At least 1 year of prior wait staff experience in a high-end restaurant environment.
Excellent verbal and communication skills.
Able to handle difficult situations (i.e. disgruntled customers).
Must be personable, friendly, and provide excellent customer service.
Professional posture.
Ability to lift up to 10 pounds.
High school diploma or GED required.

Nice To Haves

2 years of prior wait staff experience preferred.

Responsibilities

Provide courteous table service to all dining room guests.
Welcome guests and take orders.
Deliver and retrieve all courses promptly.
Serve all meals and drinks to guests using proper serving techniques.
Accurately record food and beverage charges.
Set dining room tables with proper linen, China and silverware prior to service time.
Perform side work duties such as folding napkins, refilling salt and pepper shakers, sugar bowls, organizing the supply storage room, and other duties as directed.
Ensure that state and local sanitation codes are followed.
Possess a positive attitude to create a nice first and welcoming first impression.
Ensure all dining room charges are entered into the POS system correctly (Micros) and all sales are balanced at the close of the shift.
Greet all customers professionally and have a positive attitude.
Ensure proper food and beverage service per company standards as well as state and local laws.
Complete all side work at the end of the shift.