Counter Service

Genuine Parts Company•Long Island, NY

2d•Onsite

About The Position

As a NAPA Counter Service, you don’t have to be able to tear a motor down and rebuild it (however, if you can, that’s awesome), however it is preferred to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work day or night or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!

Requirements

Genuinely enjoy helping our fleet customers with their parts and service needs
Have gained your parts experience by working in the automotive industry or have gained experience tinkering with/repairing cars & trucks
Valid Driver’s License
Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts
High School Diploma or GED.
Technical or Trade school courses or degree
Excellent verbal and written communication skills
Great listening skills and empathy for customer
Ability to work on or around an airport environment in a shop environment

Nice To Haves

Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
Experience in airport ground support equipment
Knowledge of cataloging, sourcing, AND/OR inventory management systems, a plus
Entirely customer-centric (external/internal)
ASE Certifications

Responsibilities

Provide and source parts for specialized equipment for our fleet customers
Use your parts knowledge to assist other NAPA team members and answer questions for customers
Provide outstanding customer service and interact with management and technicians
Bring customer focus and high energy to our fast-paced environment.
Ask appropriate questions to ensure correct parts are researched and sourced.
Inform customers on parts availability.

Benefits

Competitive Pay
Medical insurance
Dental insurance
Vision insurance
401(k) with company match
Paid holidays
Paid vacation
NAPA discount
Tuition reimbursement
A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
Great training, and ongoing development with support from multiple leaders/your team
Comprehensive medical, dental, and vision plans
Retirement Plan: 401(k) with company match
Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
Employee stock purchase plan
Professional development opportunities
Wellness programs