Counter Sales

ARG Industrial•Fairbanks, AK

1d•$25 - $27•Onsite

About The Position

ARG Industrial is seeking a full-time Counter Sales Specialist for our Fairbanks, AK location. We are looking for a self-starter who works well with others in an energetic team environment, has the ability to take charge, and possesses a willingness to learn. The candidate must be organized, possess a strong attention to detail and strive to provide a great customer service experience. ARG Industrial is a 100% employee-owned company that provides hose, fittings and associated industrial products for a wide variety of markets and industries. These include equipment manufacturing, transportation, oil and gas, marine, construction, food & beverage, government and others. The company delivers value through quality fabrication, product expertise and meaningful service throughout Oregon, Washington, Alaska and Northern Idaho. We are a hands-on customer service company that believes our employees are our greatest asset. If you’d like to find out more about our company, please visit our website at: www.teamarg.com

Requirements

Successfully pass drug test screenings throughout employment.
Strong interpersonal and communication skills, with the ability to build rapport and establish connections.
Attentive listening skills to understand customer needs and respond appropriately.
Basic knowledge of customer service principles, focusing on exceptional customer experiences.
Ability to handle customer complaints and inquiries professionally, seeking to provide satisfactory resolutions.
Proficient in using computers and relevant software applications.
Excellent organizational and time management skills to handle customer interactions effectively.
Capability to work both independently and collaboratively in a team environment.
Be legally authorized to work in the United States.
Pass a drug-screening pre-employment and randomly throughout employment.
Possess reliable transportation to and from work.

Nice To Haves

Previous experience in sales and customer service role is preferred.

Responsibilities

Embody the ARG Industrial Core Values of authenticity, taking ownership, being helpful and collaborative, having a desire to elevate and evolve, and exhibiting grit.
Greet customers in a friendly and professional manner.
Provide proactive, meaningful product and service recommendations and assistance to walk-in customers.
Process sales transactions accurately and efficiently.
Respond to customer inquiries and complaints in a timely manner.
Stock showroom shelves with merchandise and ensure shelves are organized and tidy.
Build customer loyalty through personalized service, exceeding customer expectations and fostering long-term relationships.
Handle customer escalations promptly, addressing complex issues and ensuring their resolutions.
Communicate leads & opportunities to inside & outside sales through CRM software.
Perform other duties as assigned.