Warehouse and Counter Sales Associate
About The Position
Davis Decorative Hardware is seeking a dependable, hardworking, and motivated individual to join our team as a Counter Sales & Warehouse Support Associate. This is a true multifunctional position that combines customer-facing counter sales responsibilities with hands-on warehouse support. We are looking for someone who takes initiative, enjoys staying busy, and is willing to contribute wherever needed to help the team succeed. This is not a desk-only position and is not a counter-only position. Success in this role requires equal commitment to serving customers and supporting warehouse operations.
Requirements
- Shows up on time, every day
- Can be counted on to follow through on commitments
- Maintains a strong work ethic even during busy periods
- Takes ownership of responsibilities without constant supervision
- Demonstrates a positive attitude and willingness to help wherever needed
- Looks for ways to contribute rather than waiting for direction
- Takes pride in completing tasks accurately
- Is willing to learn new systems and processes
- Enjoys working in a fast-paced environment
- Understands that every task contributes to the customer experience
- Ability to repeatedly lift and move items weighing 30 pounds or more
- Ability to stand and walk for extended periods
- Ability to bend, stoop, reach, and perform physical warehouse tasks throughout the day
- Ability to safely handle inventory, shipments, and customer pickup orders
Nice To Haves
- Customer service or counter sales experience
- Retail, hardware, building materials, distribution, or warehouse experience
- Cash handling experience
- Inventory management or order-entry experience
- Experience using POS, ERP, or inventory systems
- Functional hardware knowledge is beneficial but not required
Responsibilities
- Assist walk-in customers with product selection and purchases
- Answer incoming phone calls and assist customers professionally
- Process sales orders accurately
- Handle cash, credit card, and other customer transactions
- Maintain accurate customer and order records
- Research product availability, pricing, and inventory using company systems
- Receive incoming inventory
- Stock shelves, bins, and warehouse locations
- Pull and stage customer orders
- Assist with shipping and receiving activities
- Organize inventory and maintain a clean warehouse environment
- Support inventory accuracy and warehouse operations
- Work closely with warehouse, purchasing, accounting, and sales teams
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
