Warehouse & Counter Sales Associate

QC Supply • Washington, IA

3d • $17 - $22 • Onsite

About The Position

QC Supply is hiring a Full-Time Warehouse & Counter Sales Associate in Washington, Iowa. This 40-hour-per-week role combines customer service, parts sales, and warehouse responsibilities. You will assist walk-in customers, manage showroom inventory, and fulfill orders. Benefits include medical, dental, 401(k) match, and PTO.

About QC Supply
Founded in a garage in Schuyler, Nebraska, in 1982, QC Supply has grown into a nationwide eCommerce platform and distributor supporting the future of farming. Our more than 20 branches serve the farm, swine, and poultry industries while staying true to our small-town, community-first roots.

As a Warehouse & Counter Sales Associate at QC Supply, you will play a key role in our Washington, Iowa branch. You will help maintain accurate warehouse inventory while providing excellent service to showroom customers. As a customer-facing representative of QC Supply, you will assist customers in person and by phone, identify their needs, recommend parts, and help ensure products move smoothly from arrival to delivery.

If you thrive in a fast-paced environment and enjoy seeing tasks through from start to finish, this could be the perfect role for you.

Requirements

• Physical readiness: Ability to safely lift and carry up to 50 lbs. unassisted and stay active throughout the shift.
• Technology skills: Comfort using computers, portable scanning tools, and general office equipment.
• Customer-first mindset: Strong communication and multitasking skills to balance warehouse duties with face-to-face sales and service.
• High school diploma or GED required.
• At least one year of warehouse or distribution experience preferred, ideally with inventory control knowledge.
• Valid driver's license and ability to drive a company vehicle, if needed.
• Current forklift certification with experience operating stand-up and sit-down lifts.
• Proficiency with portable warehouse technology and Microsoft Office
• Customer focus: Provides prompt, respectful service and works to resolve customer needs effectively.
• Organization and adaptability: Prioritizes tasks, manages multiple responsibilities, and adjusts well to changing needs.
• Teamwork and communication: Communicates clearly and balances individual responsibilities with team goals.
• Integrity and safety: Follows company values, policies, and safety and security procedures.
• Ability to safely lift and carry up to 50 pounds.
• Ability to work at least 40 hours per week, with flexibility for occasional overtime.

Nice To Haves

• Previous warehouse, distribution, or agricultural industry experience is preferred, but we are willing to train the right person.
• Forklift certification is a strong plus.
• Familiarity with agriculture, related parts, and equipment is a plus.
• Willingness to keep learning and building product and industry knowledge.

Responsibilities

• Manage inventory: Receive, stage, stock, and organize incoming products while keeping the inventory management system accurate.
• Fulfill orders: Pick, pack, and prepare customer, vendor, and internal orders for safe, timely shipping.
• Support counter sales: Assist walk-in customers, process payments, and provide knowledgeable guidance on agricultural and equipment parts.
• Provide customer support: Answer incoming calls, respond to inquiries, and share current product offers or promotions.
• Maintain the facility: Help keep warehouse, stockroom, and retail areas clean, organized, and safe.
• Receive and record shipments: Verify incoming freight and enter receipts accurately in the inventory management system.
• Organize stock: Stage, stock, and place incoming products in assigned warehouse bin locations.
• Fulfill orders: Pick, pack, and prepare customer, QC site, and vendor orders for secure, timely shipment.
• Maintain inventory accuracy: Complete cycle counts and physical inventories while helping prevent shortages.
• Keep work areas safe and organized: Maintain clean, orderly warehouse, stockroom, and facility workspaces.
• Assist walk-in customers: Greet customers, understand their needs, and help them identify the right industrial or agricultural products.
• Support phone orders: Process orders, answer product questions, and provide professional, solution-focused service.
• Share product knowledge: Explain product uses, recommend options, and communicate current sales or promotions.
• Maintain retail displays: Transfer stock to the retail area and keep shelves neat, organized, and appealing.
• Use systems and equipment: Process transactions through POS systems, operate office equipment, and use computer software efficiently.
• Support the team: Maintain a positive, helpful attitude and assist with team needs or other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Accident, critical illness, and legal insurance
• Life and disability insurance
• Paid time off (PTO) and paid holidays
• 401(k) match
• Medical, Dental, Vision, Life, Critical Illness, Accident and Group Legal Insurance, Flex Spending Account, Health Savings Account, paid holidays, paid time off (PTO), and 401k match available after eligibility requirements are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED