Counter Sales / Warehouse Associate
Plimpton & Hills Corp Inc•Farmington, CT
•Onsite
About The Position
Provide excellent customer service by assisting customers with plumbing, heating, and HVAC product orders, accurately fulfilling materials, and supporting daily counter and warehouse operations while maintaining company safety standards and a professional work environment. This is a full-time position based at our Farmington branch.
Requirements
- Counter sales experience preferred.
- Familiarity with plumbing / heating / HVAC industry rules and regulations.
- Result driven and customer focused.
- High school diploma or GED preferred.
- While performing the duties of this job, the associate is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Responsibilities
- Actively seek opportunities to help customers.
- Locate and obtain ordered products for customers.
- Assist in the handling of defective parts and warranty information.
- Process approved credits for customers when products are returned.
- Address questions about product, pricing and availability.
- Make sure all product catalogs are up-to-date and that expired ones are discarded.
- Accurately and safely move products of varying weights according to customer needs.
- Provide exceptional customer service at all times.
- Answer telephone calls professionally and pleasantly.
- Accurately input and fill customer orders.
- Accurately read and identify numbers for accurate order filling and receiving of material.
- Assist warehouse personnel when necessary.
- Maintain a clean and professional work environment.
- Safely operate a forklift, pallet jack, etc.
- Remain up-to-date on all safety practices and standards.
- Perform other responsibilities as directed.
Benefits
- medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and paid holidays
- Opportunities for professional development and growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
