Counter Sales Specialist

Hose & Rubber Supply•Denver, CO

1d•Onsite

About The Position

Hose & Rubber Supply is seeking a Counter Sales Specialist for their store in Denver, CO. This full-time position involves providing customer service at the counter, understanding product applications, and assembling customer orders. The role requires interacting with customers to identify and fulfill their needs for quotes and orders efficiently and profitably, as well as handling phone calls and emails. Responsibilities include creating purchase orders for items not in stock, preparing and assembling orders, packaging and shipping, collaborating with Field Sales Representatives, and ensuring inventory accuracy.

Requirements

Written and verbal communication skills with an emphasis on product knowledge
Customer service skills
Ability to lift up to 75lbs at a time
Ability to perform physical tasks in a warehouse environment
Attention to detail
Basic computer and math skills
Analytical and problem-solving skills
Must be 18 years or older to operate crimper, forklift, shop machinery, etc.

Nice To Haves

1-2 years of industry specific experience preferred
Understanding of Hose and Rubber's product portfolio and their application preferred

Responsibilities

Greet and work with customers at the counter to identify and satisfy their needs for a quote/order in a profitable and timely manner.
Receive phone calls and emails and work with the sales team and customers to identify and satisfy the customer's needs for quotes/orders in a profitable and timely manner.
For items the store does not carry, create a PO and send to vendor/other branch.
Prepare, build, and assemble customer orders.
Package and ship customer orders per customer requirements.
Work with Field Sales Representatives to generate more business by providing referrals and following up for the results.
Ensure inventory accuracy by updating the system when issues are seen or working with the Warehouse to get issues resolved.