Counter Sales Representative – HVAC Parts

HTS Engineering Ltd. • Lubbock, TX

2d • Onsite

About The Position

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.

We are seeking a Counter Sales Representative to join our HVAC parts team in Lubbock, TX. This role is responsible for assisting customers, processing orders, identifying HVAC replacement parts, and supporting day-to-day branch operations.

The ideal candidate has strong customer service skills, attention to detail, and experience working with HVAC equipment, parts, or wholesale distribution.

Requirements

• Previous customer service, parts sales, or HVAC industry experience preferred
• Knowledge of HVAC equipment, components, and replacement parts is a plus
• Strong communication and organizational skills
• Basic computer proficiency
• Ability to work in a fast-paced environment
• High school diploma or equivalent

Responsibilities

• Assist walk-in customers and contractors with HVAC parts inquiries
• Process sales orders, quotes, and customer transactions
• Identify and source HVAC replacement parts and equipment
• Maintain inventory accuracy and assist with stock replenishment
• Receive and organize incoming shipments
• Build and maintain positive customer relationships
• Coordinate with warehouse and operations teams to fulfill orders
• Maintain a clean and organized sales counter area

Benefits

• Competitive compensation
• Medical, Dental, and Vision Insurance
• 401(k)
• Paid Time Off
• Paid Holidays
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED