Counter Sales Representative - Kendall Electric

Galloup•Holland, MI

2d•Onsite

About The Position

The Counter Sales Representative is a key member of the sales team, reporting to the Manager or Supervisor. This position is responsible for promoting and developing business, continually contributing to sales growth and profitability by providing prompt, friendly, and professional service to customers in-person and over the phone. Counter Sales Representatives may also assist in the warehouse or with local deliveries.

Requirements

Entry-level work experience
High school diploma or GED
Ability to use standard office equipment, including but not limited to computerized bar code scanner, printer, and standard warehouse equipment/tools/machines/vehicles
Basic math and reasoning skills
Ability to multi-task and prioritize work to maximize accuracy and efficiency
Ability to work effectively with the distribution center and sales teams
Excellent oral and written communication skills
Ability to communicate well with all levels of the organization
Ability to see/sit/stand/walk/talk and hear
Ability to lift/move/carry up to 50lbs
Ability to stand for 8 hours a day
Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel

Nice To Haves

General working knowledge electrical products
1-year previous counter sales experience
Forklift experience

Responsibilities

Sell company products and services to customers visiting or calling into the location by gathering information about their needs, providing technical assistance when required, quoting, soliciting orders, and suggesting additional products in a fast-paced multi-tasking environment
Promote sales growth, which includes, but is not limited to: Promoting add-on sales and vendor promotions, Promoting Counter Days
Create positive relationships with customers by clarifying customer’s understanding of products and services and offering relevant, helpful information
Participate in relevant training to keep current with opportunities to grow and excel within the role
Assist customers with loading product into their vehicle
Replenish inventory in the counter area
Pick counter orders
Participate in inventory cycle counts, as directed
Assist in warehouse activities as needed
Back-up delivery drivers as needed and if qualified
Safely operate stand-up and/or sit-down forklifts, manual pallet jacks, to lift and transport material
Maintain quality service by adhering to Kendall Group policies, procedures, and standards
Participate in ongoing general housekeeping
Perform other duties as assigned